How to block Fidelity bank ATM Card and account

How to block Fidelity bank ATM Card and account-Are you looking for how to block fidelity bank ATM card because you just misplace your card or phone and you want to prevent unauthorized person from access your account through your misplace mobile phone or from your card?

FinanceNGR.com.ng will provide all the detail you need to know on how you can easily bock your account without visiting the banking hall.

In today’s digital age, the security of our financial assets is paramount. Unfortunately, instances of lost or stolen ATM cards and unauthorized account access can happen. In such situations, it is crucial to act swiftly to protect your funds and personal information.

This article will provides a comprehensive guide on how to block your Fidelity Bank ATM card and account, outlining the step-by-step procedures and contacting customer service for assistance.

Read: How to register for UBA ussd code and transfer money

Features of Blocking a Fidelity Bank Account

Immediate Protection: Once you block your account, all transactions are immediately halted, preventing any further unauthorized use.
Multiple Blocking Channels: You can block your account through various channels, including:
- Fidelity Bank Mobile App: Log into the app and navigate to the card management section to block your card and account.
- USSD Code: Dial the appropriate USSD code (e.g., 770911#) to initiate the blocking process.
- Customer Care: Call Fidelity Bank’s customer care line and request to block your account after proper verification.
- Branch Visit: Visit your nearest Fidelity Bank branch and request account blocking in person.

Benefits of Blocking a Fidelity Bank Account:

Fraud Prevention: Blocking your account is crucial if you suspect any fraudulent activity, such as unauthorized transactions or phishing attempts. It prevents further financial losses and gives you time to investigate the issue.
Lost or Stolen Card: If you lose your debit or credit card, blocking your account prevents anyone from using it for unauthorized transactions.
Peace of Mind: Knowing you can quickly block your account in case of an emergency gives you greater peace of mind and control over your finances.
Dispute Resolution: If you have a dispute with a merchant or service provider, blocking your account can prevent further transactions until the issue is resolved.
Account Security: If you’re concerned about the security of your account for any reason, blocking it temporarily adds an extra layer of protection.

Table of Contents

How to block Fidelity bank account

There are a few ways to block your Fidelity Bank account:

1. USSD Code:

Dial *770*911# from your registered mobile phone.
Follow the prompts to block your account or just the USSD access.
You’ll need your registered phone number and your USSD 4-digit PIN.

Also read: How to transfer money from Access bank -Easy Steps

2. Fidelity Bank Mobile App:

Log into the Fidelity Bank mobile app.
Navigate to the “Card Services” or “Card Management” section.
Select the option to block your card, which will also typically block the associated account.

Read:How to Block Access Bank Account/ATM Card

3. Customer Care:

Call Fidelity Bank’s customer care line at +234 070034335489.
Explain that you want to block your account and provide the necessary verification details (name, account number, etc.)

4. Bank Branch:

Visit your nearest Fidelity Bank branch.
Inform a customer service representative that you want to block your account and provide identification.

You can also read: How to check UBA account balance-Different methods

How to transfer money from fidelity bank

Here are several methods you can use to transfer money from your Fidelity Bank account:

1. Fidelity Bank Mobile App

This is the most convenient way to transfer money on the go.

Download and install the Fidelity Bank mobile app from the Google Play Store or Apple App Store.
Log in using your mobile banking credentials.
Navigate to the “Transfers” or “Send Money” section.
Select the transfer type:
- Fidelity to Fidelity: Transfer to another Fidelity Bank account.
- Fidelity to Other Banks: Transfer to an account in another Nigerian bank.
- International Transfer: Send money to an account outside Nigeria.
Enter the recipient’s details (account number, bank name if applicable) and the transfer amount.
Confirm the transaction and authenticate with your PIN, fingerprint, or facial recognition.

2. Fidelity Online Banking

This is useful if you prefer using a computer.

Visit the Fidelity Bank Online Banking website.
Log in with your User ID and Password.
Find the “Transfers” or “Payments” section.
Choose the type of transfer you want to make.
Provide the recipient’s details and the transfer amount.
Authorize the transaction using your hardware token or other security measure.

*3. USSD Code (770#)

This method is handy when you don’t have internet access.

*Dial 770# from your registered mobile phone.
Follow the prompts to select the transfer option.
Choose the transfer type (Fidelity to Fidelity or Fidelity to other banks).
Enter the recipient’s account number and bank (if applicable).
Input the transfer amount.
Confirm the transaction with your PIN.

4. Fidelity Bank ATMs:

Locate a Fidelity Bank ATM.
Insert your card and enter your PIN.
Select “Transfers” or a similar option from the menu.
Choose the transfer type and enter the recipient’s details and amount.
Confirm the transaction.

Read: How to get and generate UBA Account Statement

How to buy airtime from fidelity bank

Here are three primary ways to purchase airtime from your Fidelity Bank account:

*1. Using the 770# USSD Code:

This is the most accessible method, as it doesn’t require internet connectivity or a smartphone.

For self:
- Dial *770*Amount# from your registered mobile phone.
- For example, to buy ₦500 airtime, dial *770*500#.
- Follow the prompts to confirm the transaction and enter your 5-digit PIN.
For others:
- Dial *770*Amount*PhoneNumber# from your registered mobile phone.
- For example, to buy ₦1000 airtime for the number 08012345678, dial *770*1000*08012345678#.
- Follow the prompts to confirm the transaction and enter your 5-digit PIN.

2. Fidelity Bank Mobile App:

This is a convenient option if you have a smartphone and the app installed.

Open the Fidelity Bank mobile app and log in.
Navigate to the “Airtime & Bills” or similar section.
Select “Buy Airtime.”
Choose the recipient (self or others), network provider, and amount.
Confirm the transaction and authenticate with your PIN or biometrics.

3. Fidelity Online Banking:

This method requires internet access and logging into your online banking account.

Visit the Fidelity Bank Online Banking website and log in.
Look for the “Airtime & Bills” or “Payments” section.
Select “Buy Airtime.”
Choose the recipient, network provider, and amount.
Authorize the transaction using your token or other security method.

How to check fidelity bank account balance

There are several ways to check your Fidelity Bank account balance:

1. Using the Fidelity Bank Mobile App:

This is the most convenient way, as you can check your balance anytime and anywhere with your smartphone.
Download and install the Fidelity Bank mobile app from the Google Play Store or Apple App Store if you haven’t already
Log in to the app using your mobile banking credentials
Your account balance will be displayed prominently on the home screen or dashboard.
You can also navigate to the “Accounts” or “Balances” section to see detailed information about each of your accounts.

2. Using USSD Code:

This is a great option if you don’t have internet access or prefer using a basic phone.
Dial *770*0# from your registered mobile phone number.
Follow the prompts to select the balance inquiry option.
Enter your 5-digit PIN when prompted.
Your account balance will be displayed on the screen.

3. Using Internet Banking (FirstOnline):

Visit the Fidelity Bank Online Banking website and log in with your credentials.
Your account balance will be visible on the dashboard or account summary page.
You can also navigate to the “Accounts” or “My Accounts” section to see balances for individual accounts.

4. Visiting a Fidelity Bank ATM:

Go to any Fidelity Bank ATM.
Insert your debit card and enter your PIN.
Select “Balance Inquiry” or a similar option from the menu.
Your account balance will be displayed on the screen.

How to pay bills from fidelity bank

Fidelity Bank offers multiple convenient channels to pay your bills:

Fidelity Online Banking:
- Log in to your Fidelity Online Banking account.
- Navigate to the “Bill Payment” or “Payments” section
- Select the biller category and then the specific biller.
- Enter the required details (e.g., customer ID, account number) and the payment amount.
- Authorize the transaction using your hardware token or other security method.
Fidelity Mobile App:
- Open the Fidelity Bank mobile app and log in.
- Go to the “Bill Payment” or similar section.
- Choose the biller category and the specific biller.
- Enter the necessary details and the amount to be paid.
- Confirm the transaction and authenticate with your PIN or biometrics.
*USSD Code (770#):
- Dial *770*PayBills# from your registered mobile phone.
- Follow the prompts to select the biller category and specific biller.
- Enter the required details and the amount.
- Confirm the payment with your 5-digit PIN.
ATM:
- Visit any Fidelity Bank ATM.
- Insert your debit card and enter your PIN.
- Select “Quickteller” or “Bill Payment” from the menu.
- Choose the biller category and then the specific biller.
- Enter the necessary details and the amount.
- Confirm the transaction.

Frequently Asked Questions

Q: Will I be charged for blocking my card or account?

A: Fidelity Bank typically does not charge for blocking or unblocking your card or account. However, it’s always best to confirm this with their customer service.

Q: What should I do if I find my misplaced ATM card after blocking it?
A: If you find your ATM card after blocking it, contact Fidelity Bank immediately to unblock it and resume normal transactions.

Q: How long does it take to block a Fidelity Bank account?
A: The account blocking process is usually swift, and your account should be secured within minutes using the same methods mentioned above for blocking your ATM card: USSD code, mobile app, internet banking, or customer care service.

Q: Can I unblock my account online?
A: Fidelity Bank may require you to visit a branch or contact customer service to unblock your account for security purposes.

Q: What should I do if I’ve lost my phone and my Fidelity Bank account is linked to it?

A: If your phone is lost or stolen, you can dial *770*911# from any other phone to instantly block all instant banking services linked to your Fidelity Bank accounts card

Q: Why would I need to block my Fidelity bank ATM card or account?

A: You might need to block your card or account for various reasons, including:

To prevent unauthorized transactions.
If you notice suspicious activity on your account.
If you believe someone else knows your PIN.
To proactively protect your account.

Q: What is fidelity bank customer care number?

A: Fidelity Bank offers multiple customer care numbers depending on your location and the nature of your inquiry:

General Enquiry:

General Enquiry: 0700 343 35489

From abroad: 0908 798 9069

TrueServe: 0903 000 5252

Chat with IVY: 0903 000 0302

Email:

true.serve@fidelitybank.ng

Conclusion

In conclusion, knowing how to block your Fidelity Bank ATM card and account is a crucial aspect of ensuring the security of your finances. By promptly taking action in case of loss or theft, you can mitigate potential risks and prevent unauthorized access to your funds.

Remember to follow the outlined steps for blocking your ATM card, contact Fidelity Bank’s customer service for assistance when needed, and implement additional security measures to protect your account post-block

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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.