One of Nigeria’s most popular banks, Guaranty Trust Bank offers its customers a wide range of banking services. One of these services is the issue of an ATM card to it’s customers that enable them to facilitate the withdrawal of funds.
At times we often misplace our card or phone and we are made to block it to safeguard our money and ensure the security of our banking transactions.
There are several reasons why an individual may choose to block their account with Guaranty Trust Bank, including suspected fraudulent activity, unauthorized transactions, or the need to protect their funds from potential security breaches if they misplace their card and phone
GTBank provides customers with the option to block their cards through various channels, such as the bank’s mobile app or contacting customer service. This flexibility allows you to take quick action to protect your account while still having the option to unblock the card if needed.
Read: How to Apply for Gtbank Salary Advance and Requirements
How to Block GTBank Account and ATM card
GTBank provides multiple options for blocking your account and ATM card in case of loss, theft, or suspected fraud:
USSD Code:
This is the quickest and most convenient method if you have a mobile phone.
- Dial *737*51*74# on your mobile phone
- Provide the phone number associated with your GTBank account when prompted.
- Enter your GTBank USSD PIN (a 4-digit PIN) to confirm the blocking request.
Once the process is completed, you’ll receive a notification confirming that your GTBank ATM card has been successfully blocked.
GTWorld Mobile App:
If you have the GTBank mobile app installed on your smartphone:
- Download and install the GTword app if you haven’t already.
- Log into the app using your GTMobile banking username and password.
- Tap on the “My Services” option from the menu.
- Select “Cards and Cheques”.
- Choose “Card Hotlist Request” and follow the instructions to block your card.
Internet Banking:
- Access GTBank Internet Banking.
- Navigate to the “Cards” section.
- Select “Card Hotlist” and choose the card you want to block.
- Provide the reason for blocking the card.
- Confirm your request.
Read: How to register for Gtbank internet banking
GTConnect (Customer Care):
- Contact GTBank customer care at 0700 482666328 or +234 1 4480000 (if you’re outside Nigeria).
- Inform the representative you want to block your account or card due to loss, theft, or security concerns. They’ll guide you through the process and ask for necessary information.
How to Block GTBank Account and ATM card At branch
To block your GTBank ATM card at a branch, follow these steps:
- Locate the nearest GTBank branch to you.
- Inform the customer care rep that you need to block your GTBank ATM card and account.
- Present a valid form of identification, such as your National ID, Driver’s license, or International passport, for verification.
- Explain the reason for blocking your card and account (e.g., lost or stolen card, unauthorized transactions).
- The representative will provide you with a form to fill out. Fill in all required details accurately.
- Submit the completed form to the customer service representative.
- The representative will confirm the blocking of your card and account and provide you with a reference number for the request.
How to block Gtbank account via Self-Blocked Through Self Service Portal
1.To blocked your gtbank atm Card by visiting online portal
2.Select Account Blocking/Unblocking
3.Enter your GTBank account number (NUBAN)
4.Enter your BVN number
5.submit to block your Gtbank account
How to unblocked gtbank account/atm card
To unblock your GTBank account or ATM card, you have several options:
1. GTWorld App:
- Log in to the GTWorld app on your mobile phone.
- Navigate to the card or account management section.
- Find the option to “unblock” your card or account and follow the instructions.
2. Internet Banking:
- Log in to your GTBank internet banking account.
- Go to the card or account management section.
- Select the option to “unblock” your card or account and follow the prompts.
3. GTConnect (Customer Care):
- Call GTConnect on any of the following numbers: 01448000, 070 0482 6663 28, 080 2900 2900, 080 3900 3900, 081 3985 6000
- Inform the customer care representative that you want to unblock your card or account.
- Provide the necessary details for verification.
4. GTBank Branch:
- Visit your nearest GTBank branch.
- Speak to a customer service representative and inform them that you want to unblock your card or account.
- Provide the necessary identification and details for verification.
5. Self-Blocked Through Self Service Portal
1.To unblocked your gtbank atm Card by visiting online portal
2.Select Account Blocking/Unblocking
3.Enter your GTBank account number (NUBAN)
4.Enter your BVN number
5.submit to unblock your Gtbank account
Read: How to Apply for Gtbank Salary advance and Quick Credit
How long does it take for GTBank to block a stolen ATM card?
GTBank aims to block a stolen ATM card immediately once you report it.
Ideally, you should contact their customer service as soon as you discover your card is missing or stolen. You can do this via:
Phone: Call GTConnect on +234-1-4480000, 0700 482666328, 0802 900 2900 or 0803 900 3900
USSD Code: Dial 73751*74# from your registered phone number
Internet Banking: Log into your internet banking account and use the card management features
Once you report the card stolen, they will take immediate action to block the card to prevent any unauthorized transactions.
Can I unblock my GTBank ATM card after blocking it?
Yes you can unblock your account by dial
- *737*20# from the phone number linked to your GT Bank account.
- Select option 1 to unblock your USSD code.
- Enter your 4-digit USSD code PIN.
- Confirm the action.
Is there a fee for blocking and unblocking a GTBank ATM card?
No there is no feed. GTBank typically does not charge for blocking or unblocking accounts. However, it’s advisable to confirm with the bank regarding any potential charges related to specific situations. you might incur a charge when you request a replacement card.
How can I prevent someone from using my blocked ATM card if they find it?
Blocking your GTBank ATM card is the crucial first step, but unfortunately, it doesn’t entirely prevent someone from using your card if they find it. Here are additional steps you should take to protect yourself:
- Report the Card Lost or Stolen:
- Contact GTBank’s customer service immediately through GTConnect (0700 482666328, 0802 900 2900, 0803 900 3900), internet banking, or by visiting a branch.
- Reporting it lost or stolen adds an extra layer of protection and ensures the bank is aware of the situation.
- Change Your PIN:
- Even if the card is blocked, someone might try to guess your PIN. Change it immediately through GTBank’s internet banking or mobile app, or visit a branch.
- Monitor Your Account:
- Keep a close eye on your account statements and transaction history for any suspicious activity. Report any unauthorized transactions to GTBank immediately.
- Be Cautious of Where You Use Your Card:
- Avoid using your card at ATMs or POS terminals that look suspicious or tampered with.
- Shield your PIN when entering it at any machine.
Pay attention: How to transfer money from Gtbank using different methods
Can I block my GTBank account online or do I need to visit a branch in person?
Yes, you can definitely block your GTBank account online without needing to visit a branch. GTBank offers a couple of convenient ways to do this as explain above
How can I set up notifications for suspicious activity on my GTBank account?
GTBank offers a few ways to set up notifications for suspicious activity on your account:
- GTAlert:
This is GTBank’s SMS and email notification service. You can customize it to receive alerts for various transactions, including:
- Debit and credit transactions above a certain amount
- ATM withdrawals
- POS transactions
- Online transfers
- And more
You can set up GTAlert through:
- Internet Banking: Log in and go to “Alerts” under the “Self Service” section.
- GTWorld App: Log in and go to “Alerts” under the “Profile” section.
- USSD Code: Dial* 737*5# and follow the prompts.
- Visit a branch: Speak to a customer service representative to set up the service.
- Transaction Monitoring:
GTBank’s fraud detection systems actively monitor your account for unusual activity. If they detect anything suspicious, they will contact you directly to verify the transactions.
- Card Control:
Within the GTWorld app, you can set various controls on your debit card, such as:
- Disabling international transactions
- Setting spending limits
- Blocking specific transaction types (e.g., online transactions)
These controls can help prevent unauthorized use of your card and alert you to any suspicious activity.
Read: How to register and activate Gtbank USSD code
Why would I want to block my GTBank account?
You might want to block your GTBank account for various reasons, including:
- Lost or Stolen Card: If your ATM card is lost or stolen, blocking your account is a crucial first step to prevent unauthorized access and potential fraudulent transactions.
- Compromised Account Details: If you suspect your account information (like your PIN or online banking credentials) has been compromised, blocking your account can help safeguard your funds.
- Suspicious Activity: If you notice any unusual or unauthorized transactions on your account, blocking it can help prevent further losses while you investigate the matter.
- Temporary Security Measure: You might want to temporarily block your account if you’re traveling or won’t be using it for a while, as an added security precaution.
- Fraud Prevention: If you believe your account is being targeted for fraudulent activity, blocking it can act as a protective measure.
- Disputes or Legal Issues: In some cases, you might need to block your account due to ongoing disputes or legal matters related to your finances.
Remember, blocking your account is a temporary measure. If you wish to reactivate it, you can contact GTBank customer service or visit a branch.
What happens to my funds while my GTBank atm card is blocked?
When your GTBank ATM card is blocked, your funds remain safe and secure in your account. However, the block prevents any transactions from being processed through the card, including:
- ATM withdrawals: You won’t be able to withdraw cash from ATMs using the blocked card.
- POS transactions: You cannot make purchases at Point-of-Sale (POS) terminals using the blocked card.
- Online transactions: The blocked card cannot be used for online purchases or payments.
Important points to remember:
- Funds remain accessible: You can still access your funds through other channels, such as internet banking, mobile banking, or by visiting a GTBank branch.
- Blocking your card is usually a temporary measure until you get a replacement card or resolve any issues related to the card.
You may also read: How to register and activate Gtbank world Mobile App
Conclusion
In conclusion, blocking your GTBank ATM card offers numerous benefits, including preventing unauthorized transactions, limiting liability, ensuring peace of mind, and providing the opportunity to easily unblock the card if necessary. By taking the proactive step to block your card when needed, you can protect your finances, personal information, and overall financial well-being.
Contact;Kokobest04@gmail.com
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