How to block UBA account and ATM Card

Are you searching for how to block your United Bank of Africa account or ATM card when you misplace your Card or phone and you don’t knw the steps and process to get it done? If Yes you at the right page as we discuss the steps and procedure.

Blocking a UBA account or ATM card is a necessary step to take in case of loss, theft, or suspected fraudulent activity. It is essential to act quickly to prevent any unauthorized transactions and protect your funds. There are various ways to block your UBA account or ATM card, and it is important to know the steps involved to ensure the security of your account.

In this guide, we will walk you through the process of understanding why and how to block your UBA account or ATM card. From online methods to utilizing the mobile app, as well as contacting UBA customer service for immediate assistance, we’ll cover the necessary steps to ensure the security of your account.

Read: How to register for UBA Internet banking and Mobile App

Benefits:

Fraud Prevention: If you notice any suspicious activity on your account or believe your card details have been compromised, blocking it immediately can prevent further unauthorized transactions and potential financial loss.
Lost or Stolen Card: In case your ATM card is lost or stolen, blocking it prevents anyone from using it for fraudulent transactions, safeguarding your funds.
Peace of Mind: Knowing that you can easily and quickly block your account or card in case of an emergency gives you greater control and peace of mind about your finances.
Dispute Resolution: If you have a dispute with a merchant or identify an unauthorized transaction, blocking your account can help prevent further complications while the issue is being investigated and resolved.

Features:

Instant Blocking: UBA offers multiple channels to block your account and card instantly, including:
- Mobile App: Log into the UBA Mobile App and navigate to the card management section to block your card.
- USSD Code: Dial 91910# from your registered mobile number and follow the prompts to block your card or account.
- Customer Care: Call the UBA customer care hotline and request to block your card/account after providing the necessary verification details.
- Branch Visit: Visit your nearest UBA branch and request account or card blocking in person.
Temporary or Permanent Blocking: Depending on the situation, you can choose to block your card/account temporarily until you resolve the issue or permanently if you no longer need it.
Easy Reactivation: Once the issue is resolved, you can typically reactivate your account or request a new card by contacting UBA customer care or visiting a branch.
24/7 Support: UBA customer care is available 24/7 to assist you with blocking and unblocking your account or card.

Table of Contents

Reasons to block your Account

You should block your account in the following situations:

Lost or Stolen Card: If your ATM card is lost or stolen, blocking your account is the first step to prevent unauthorized access and potential fraudulent transactions.
Compromised Account: If you suspect that your account details (e.g., PIN, online banking login credentials) have been compromised or if you notice any suspicious activity, blocking your account can help protect your funds.
Unauthorized Transactions: If you see any transactions you didn’t authorize on your account statement, blocking it immediately can stop further unauthorized use.
Lost or Stolen Phone: If your phone, which is linked to your mobile banking app, is lost or stolen, blocking your account will prevent anyone from accessing your banking information through the app.
Temporary Security Measure: You might want to temporarily block your account if you are traveling or won’t be using it for a while, as an extra layer of security.

Also read: How to block and unblock Union bank account/ Atm Card

How to block UBA ATM card and account

You have multiple options to block your UBA ATM card and account:

1. Using USSD Code:

2. Using the UBA Mobile App:

3. Using Leo on WhatsApp/Facebook Messenger:

4. Contacting UBA Customer Care:

There are several ways to block your UBA ATM card and account:

1. Using the UBA Mobile App

This is the fastest and most convenient method if you have the app installed on your phone.

Open the UBA Mobile App and log in.
Navigate to the “Cards” section (or a similar section depending on the app version
Select the ATM card you want to block.
Choose the “Block Card” option.
You may need to enter your transaction PIN or use biometric authentication to confirm.
You’ll receive a confirmation message once the card is blocked.

2. Using USSD Code

This method works even if you don’t have internet access.

To block your UBA ATM card: Dial *919*10# from your registered mobile phone number and follow the prompts.
To block your UBA account: Dial *919*9# from your registered mobile phone number and follow the prompts.

3. Contacting UBA Customer Care

Call the UBA customer service hotline: +234 (1) 280 8822.
Inform the representative that you need to block your card and/or account.
Provide the necessary verification details, such as your account number, card number, and other personal information.

4. Visiting a UBA Branch

Locate your nearest UBA branch.
Speak to a customer service representative and request to block your card and/or account.
Provide necessary identification and account details.

Read: How to get and generate UBA Account Statement

How to transfer money from UBA

Here are several ways you can transfer money from your UBA account:

1. UBA Mobile App

This is the most convenient way, as you can transfer money anytime and anywhere with your smartphone.

Open the UBA Mobile app and log in to your account.
Navigate to the “Transfers” or “Send Money” section.
Select the type of transfer you want to make:
- UBA to UBA Transfer: Transfer to another UBA account.
- UBA to Other Banks: Transfer to an account in another Nigerian bank.
Enter the recipient’s details (account number, bank name if applicable) and the transfer amount.
Confirm the transaction and authenticate with your PIN, fingerprint, or facial recognition.

2. UBA Internet Banking

This is useful if you prefer using a computer.

Visit the UBA Internet Banking website.
Log in with your User ID and Password.
Find the “Transfers” or “Payments” section.
Choose the type of transfer you want to make.
Provide the recipient’s details and the transfer amount.
Authorize the transaction using your hardware token or other security measure.

*3. USSD Code (919#)

This method is handy when you don’t have internet access.

Dial *919# from your registered mobile phone.
Select the transfer option from the menu.
Choose the transfer type (UBA to UBA or UBA to other banks).
Enter the recipient’s account number and bank (if applicable).
Input the transfer amount.
Confirm the transaction with your PIN.

4. UBA ATMs:

Locate a UBA ATM.
Insert your debit card and enter your PIN.
Select the “Transfers” option from the menu.
Choose the transfer type and enter the recipient’s details and amount.
Confirm the transaction.

5. Bank Branch:

Visit your nearest UBA branch.
Fill out a transfer form with the recipient’s information and the transfer amount.
Present the form and a valid ID to a bank representative.
The bank will process the transfer for you.

How to buy airtime from uba

UBA offers a few convenient ways to purchase airtime

*1. USSD Code (919#):

This method is the quickest and most accessible, even without internet access.

To buy airtime for yourself:
- Dial *919*Amount# (e.g., *919*500# to buy ₦500 airtime)
- Follow the prompts to confirm and enter your 4-digit PIN.
To buy airtime for someone else:
- Dial *919*PhoneNumber*Amount# (e.g., 919*08012345678*1000#).
- Follow the prompts to confirm and enter your 4-digit PIN.

2. UBA Mobile App:

If you have a smartphone and the UBA Mobile App installed, you can easily buy airtime within the app.

Open the UBA Mobile App and log in.
Navigate to the “Airtime Top-up” or “Buy Airtime” section.
Choose the recipient (self or others).
Select the network provider (MTN, Airtel, Glo, 9mobile).
Enter the phone number (if buying for someone else) and the amount of airtime.
Confirm the transaction and authenticate with your PIN or biometrics.

3. UBA Internet Banking:

You can also purchase airtime through UBA’s online banking platform.

Log in to your UBA Internet Banking account.
Look for the “Airtime Top-up” or “Bill Payments” section.
Select “Buy Airtime.”
Choose the recipient, network provider, and amount.
Authorize the transaction using your token or other security measures.

How to pay bills from UBA

Here are several methods you can use to pay bills from your UBA account:

1. UBA Mobile App

This is the most convenient way for smartphone users.

Open the UBA Mobile app and log in to your account.
Navigate to the “Bill Payments” or “Pay Bills” section.
Select the biller category (e.g., Electricity, Cable TV, Internet, etc.)
Choose the specific biller from the list.
Enter the required details (account number, customer ID, etc.) and the amount to be paid.
Confirm the transaction and authenticate with your PIN or biometrics.

2. UBA Internet Banking

This is a good option if you prefer using a computer.

Visit the UBA Internet Banking website.
Log in with your User ID and Password.
Find the “Bill Payments” or “Payments” section.
Select the biller category and then the specific biller.
Enter the required details and the amount to be paid.
Authorize the transaction using your hardware token or other security measure.

*3. USSD Code (919#)

This method is useful when you don’t have internet access.

Dial *919# from your registered mobile phone.
Select the “Pay Bills” option from the menu.
Choose the biller category and then the specific biller.
Enter the required details and the amount.
Confirm the transaction with your PIN.

4. UBA ATMs:

Locate a UBA ATM.
Insert your debit card and enter your PIN.
Select “Quickteller” or “Bill Payment” from the menu.
Choose the biller category and then the specific biller.
Enter the necessary details and the amount.
Confirm the transaction.

How to check uba account balance

There are several ways to check your UBA account balance:

1. USSD Code:

Dial *919*00# from your registered mobile phone.
You will receive a prompt asking for your PIN. Enter your 4-digit PIN.
Your account balance will be displayed on your screen.

2. UBA Mobile App:

Log in to the UBA Mobile App on your smartphone.
Your account balance should be displayed prominently on the home screen or dashboard.
You can also navigate to the “Accounts” or “My Accounts” section to see a detailed view of your balances.

3. UBA Internet Banking:

Log in to your UBA Internet Banking account through the website.
Your account balance will be visible on the dashboard or account summary page.

4. UBA ATM:

Visit any UBA ATM.
Insert your debit card and enter your PIN.
Select “Balance Inquiry” from the menu.
Your account balance will be displayed on the screen.

5. Leo on WhatsApp or Facebook Messenger:

Send “check balance” to Leo on WhatsApp or Facebook Messenger.
Authenticate with your PIN.
Leo will provide your account balance.

Frequently Asked Questions

Q: Can I block my account and ATM card separately?

A: Yes, you can choose to block either your account, ATM card, or both, depending on your situation and needs.

Q: How long does it take to block a UBA card or account?

A: Blocking your card or account is usually instantaneous through the mobile app or USSD code. However, it might take a bit longer if you contact customer care or visit a branch.

Q: Will I be able to unblock my card or account later?

A: In most cases, yes. You can unblock your card or account through the same channels you used to block it. However, if your card was reported as stolen, you might need to request a replacement.

Q: Is there a fee for blocking or unblocking my UBA card or account?

A: UBA typically does not charge for blocking or unblocking your card or account. However, it’s always best to confirm with their customer service.

Q: What should I do if I suspect fraudulent activity on my account?

A: If you suspect fraudulent activity, block your card immediately and contact UBA customer care as soon as possible.

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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.