Are you a First Bank customer looking for information on how to block your ATM card if you’ve misplaced it or lost your mobile phone?
If so, you’ve come to the right place to learn how to block your First Bank ATM card and account.
Whether you’ve lost your debit card or are concerned about unauthorized access, knowing how to block your First Bank account can give you peace of mind and help protect your hard-earned money.
This article offers a detailed guide on the steps to take when you need to block your ATM card and account, along with insights on reporting fraudulent activities and tips for improving your account security.
Read; How to block Fidelity bank ATM Card and account
The Importance of Blocking Your Bank Account
Blocking your bank account might seem drastic, but it can be a crucial step in protecting your finances in certain situations. Here’s why:
Security Breaches and Fraudulent Activity:
- Lost or Stolen Card/Details: If your card is physically lost or stolen, or you suspect your account details have been compromised (phishing, data breach), blocking your account immediately prevents unauthorized transactions.
- Suspicious Activity: If you notice any unusual transactions or withdrawals that you didn’t authorize, blocking your account can limit the damage and give you time to investigate.
Travel or Extended Absence:
- Peace of Mind: Blocking your account while traveling, especially to areas with higher risk of fraud, adds an extra layer of security against unauthorized access.
- Preventative Measure: If you won’t be using your account for a long period, blocking it can prevent potential misuse.
Disputes and Legal Issues:
- Transaction Disputes: If you’re involved in a dispute over a transaction, blocking your account can prevent further complications until the issue is resolved.
- Court Orders or Legal Proceedings: In some cases, a court order or legal action might require your account to be blocked.
Also read: How to transfer money from Access bank -Easy Steps
Steps to Block Your First Bank Account
You’re right to be thorough! Here’s how to block your First Bank account using different methods:
1. USSD Code:
- Dial *894*911# from the phone number linked to your account.
- Follow the prompts: You’ll be guided through a menu to confirm blocking your card.
- This is the quickest method, ideal for urgent situations or when you lack internet access.
2. FirstMobile App:
- Open the app and log in.
- Go to “Card Management”: This section is usually found in the main menu or under “Self Service.”
- Select “Block Card”: Choose the card you want to block.
- Choose blocking option: Block all channels or select specific ones (ATM, POS, Web, etc.).
- Confirm with your PIN: Enter your 5-digit mobile banking PIN to finalize the block.
3. Internet Banking:
- Log in to First Bank’s online banking platform.
- Find “Card Services” or “Security”: This is usually located in the main menu or your account dashboard.
- Select “Block Card”: Choose the card you want to block.
- Follow the instructions: You might need to provide additional details or confirm the action with a token or OTP.
4. Customer Care:
- Call +234 708 062 5000 or +234 1 448 5500.
- Explain your situation: Clearly state that you want to block your account due to loss, theft, or suspected fraud.
- Verify your identity: Be ready to provide your account number, BVN, and other personal details for verification.
5. Banking Hall:
- Visit your nearest First Bank branch.
- Meet with a customer service representative.
- Explain your reason for blocking the account.
- Provide identification: Bring your valid ID card (National ID, Driver’s License, International Passport) for verification.
- Fill out necessary forms: The bank may require you to complete a form to request the account block.
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