How to block first bank ATM card and Account

Are you a First Bank customer looking for information on how to block your ATM card if you’ve misplaced it or lost your mobile phone?

If so, you’ve come to the right place to learn how to block your First Bank ATM card and account.

Whether you’ve lost your debit card or are concerned about unauthorized access, knowing how to block your First Bank account can give you peace of mind and help protect your hard-earned money.

This article offers a detailed guide on the steps to take when you need to block your ATM card and account, along with insights on reporting fraudulent activities and tips for improving your account security.

Read; How to block Fidelity bank ATM Card and account

Table of Contents

The Importance of Blocking Your Bank Account

Blocking your bank account might seem drastic, but it can be a crucial step in protecting your finances in certain situations. Here’s why:

Security Breaches and Fraudulent Activity:

Lost or Stolen Card/Details: If your card is physically lost or stolen, or you suspect your account details have been compromised (phishing, data breach), blocking your account immediately prevents unauthorized transactions.
Suspicious Activity: If you notice any unusual transactions or withdrawals that you didn’t authorize, blocking your account can limit the damage and give you time to investigate.

Travel or Extended Absence:

Peace of Mind: Blocking your account while traveling, especially to areas with higher risk of fraud, adds an extra layer of security against unauthorized access.
Preventative Measure: If you won’t be using your account for a long period, blocking it can prevent potential misuse.

Disputes and Legal Issues:

Transaction Disputes: If you’re involved in a dispute over a transaction, blocking your account can prevent further complications until the issue is resolved.
Court Orders or Legal Proceedings: In some cases, a court order or legal action might require your account to be blocked.

Also read: How to transfer money from Access bank -Easy Steps

Steps to Block Your First Bank Account

You’re right to be thorough! Here’s how to block your First Bank account using different methods:

1. USSD Code:

Dial *894*911# from the phone number linked to your account.
Follow the prompts: You’ll be guided through a menu to confirm blocking your card.
This is the quickest method, ideal for urgent situations or when you lack internet access.

2. FirstMobile App:

Open the app and log in.
Go to “Card Management”: This section is usually found in the main menu or under “Self Service.”
Select “Block Card”: Choose the card you want to block.
Choose blocking option: Block all channels or select specific ones (ATM, POS, Web, etc.).
Confirm with your PIN: Enter your 5-digit mobile banking PIN to finalize the block.

3. Internet Banking:

Log in to First Bank’s online banking platform.
Find “Card Services” or “Security”: This is usually located in the main menu or your account dashboard.
Select “Block Card”: Choose the card you want to block.
Follow the instructions: You might need to provide additional details or confirm the action with a token or OTP.

4. Customer Care:

Call +234 708 062 5000 or +234 1 448 5500.
Explain your situation: Clearly state that you want to block your account due to loss, theft, or suspected fraud.
Verify your identity: Be ready to provide your account number, BVN, and other personal details for verification.

5. Banking Hall:

Visit your nearest First Bank branch.
Meet with a customer service representative.
Explain your reason for blocking the account.
Provide identification: Bring your valid ID card (National ID, Driver’s License, International Passport) for verification.
Fill out necessary forms: The bank may require you to complete a form to request the account block.

Read: How to get and generate UBA Account Statement

What Happens After Blocking Your Account?

After you block your bank account, several things happen:

Immediate Effects:

No Transactions: All transactions, including withdrawals, deposits, and online payments, will be blocked. You won’t be able to use your debit card or access funds in the account.
Account Freeze: Essentially, your account is “frozen” in its current state. No one, including you, can make changes to it until it’s unblocked.
Notification: Your bank might notify you of the successful blocking of your account, either through SMS, email, or a phone call.

Subsequent Actions:

Investigation (If Applicable): If you blocked your account due to suspected fraud or unauthorized activity, your bank will likely launch an investigation to determine the extent of the issue and take necessary measures to protect your funds.
Dispute Resolution (If Applicable): If a transaction dispute led to the blocking, your bank will work with you and the other party involved to resolve the issue.
Account Monitoring: Even though blocked, your bank might continue to monitor the account for any suspicious activity.

Conclusion

It’s crucial to act swiftly if your ATM card is lost or stolen, or if you suspect any unauthorized access to your First Bank account. This will help protect your funds and personal information.

To help you secure your finances, First Bank provides an easy process to block your account and ATM card.

You can utilize any of the methods mentioned above to restrict access to your First Bank account and ATM card. Always remember to keep your account details and ATM card information confidential. Regularly monitor your account for any suspicious activity, and contact First Bank immediately if you notice anything unusual.

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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.