How to block fcmb ATM Card and account- kokolevel

How to block fcmb ATM Card and account- Losing your First City Monument Bank (FCMB) ATM card can be a stressful experience, but taking swift action to block your card and account can prevent unauthorized transactions and protect your finances.

Understanding the importance of promptly blocking your card and taking necessary precautions can help prevent potential financial losses and protect your account security.

In this article, we will explore the step-by-step process to block your card, how to contact FCMB for assistance, and essential measures to secure your account post-blocking.

Pay Attension: How to register and activate First City Monument Bank (FCMB) ussd

Table of Contents

Features of Blocking:

Once you block your card, it becomes unusable for any transactions, including ATM withdrawals, POS payments, and online purchases. This prevents unauthorized use and protects your funds.
You can also block your entire account through the USSD code, which restricts all transactions, including those made through other channels like internet banking or mobile app.
You can block your card and account remotely using the FCMB USSD code or mobile app, eliminating the need to visit a branch.
You can choose to temporarily block your card or account and reactivate it later, or permanently block it if necessary.

Benefits of Blocking:

It provides a crucial layer of protection against unauthorized transactions and potential financial losses.
Knowing you can quickly block your card or account in case of loss or theft offers peace of mind.
It helps prevent fraudsters from using your card or accessing your account for illegal activities.
You have greater control over your finances, being able to restrict access to your funds when needed.
Remote blocking options allow you to act quickly and efficiently without visiting a branch.

How to Block FCMB Bank Account/ATM Card by Chat with our WhatsApp live agent

You can block your FCMB Bank Account or ATM Card by chatting with the FCMB WhatsApp Live Agent. Here’s how:

1. Save one of the following FCMB WhatsApp numbers to your phone:

- 09099999814
- 09099999815.
Open WhatsApp and start a new chat with the saved FCMB number.
Inform the agent that you want to block your account or ATM card.
The agent may request some information to verify your identity, such as your account number or card details.
Once verified, the agent will process your request and confirm that your account or card has been blocked.

This method provides a convenient way to block your FCMB account or ATM card from the comfort of your own home, without needing to visit a branch or call customer service.

Read: How to register for FCMB internet banking and mobile app

How to Block FCMB Bank Account/ATM Card Using USSD Code:

You can block your FCMB Bank account or ATM card with USSD codes:

- Dial *329*911# from your registered mobile number.
- Select option 2 to block your bank account.
- Select 1 for USSD Account.
- Enter your account number.
- Confirm the details and enter your 4-digit USSD PIN to complete the process.

How to Block FCMB Bank Account/ATM Card with Interactive Voice Response (IVR)?

FCMB offers the Interactive Voice Response (IVR) service to block your debit cards (MasterCard and Verve). Here’s how to use it:

Dial the IVR Number: Call any of the following numbers:
- 07003290000,
- 02012798800,
- 02012272800
Follow the Voice Prompts:
- Listen carefully to the menu options.
- Select the option for “Block debit cards.”
- Follow the subsequent instructions to complete the blocking process.

Important Notes:

The IVR system might require you to enter your card details or account number for verification.
Make sure you have your card and account details readily available before calling.
Blocking your card through IVR is a temporary measure. If your card is lost or stolen, it’s crucial to contact FCMB customer care for further assistance and to request a new card.

Also read: How to block Ecobank atm card and account-

How to Block FCMB Bank Account/ATM Card by Visiting an FCMB Branch:

To block your FCMB Bank account or ATM card by visiting an FCMB branch, follow these steps:

Find the nearest FCMB branch to your location. You can use the branch locator on the FCMB website or mobile app.
Go to the branch during working hours.
Inform the representative that you want to block your account or ATM card.
Present a valid means of identification, such as your driver’s license, international passport, or national ID card.
The representative will ask for your account number or card number to verify your ownership.
Explain the reason for blocking your account or card (e.g., lost, stolen, or suspected fraudulent activity).
The representative will process your request and confirm that your account or card has been blocked. You may be given a reference number for your records.

How to transfer money from fcmb

There are several ways you can transfer money from your FCMB account:

*1. USSD Code (329#):

This is the fastest and most convenient method if you don’t have internet access.
Dial *329*Amount*Account Number# from your registered mobile phone.
- Replace “Amount” with the amount you want to transfer.
- Replace “Account Number” with the 10-digit account number of the recipient.
Follow the prompts to select the recipient’s bank and confirm the transaction.
Enter your transaction PIN or your USSD PIN to authorize the transfer.

2. FCMB Mobile App:

If you have a smartphone and the FCMB Mobile app installed:
- Log in to the app.
- Navigate to the “Transfers” or “Send Money” section.
- Choose the transfer type (within FCMB or to other banks).
- Enter the recipient’s details (account number, bank name if applicable).
- Input the transfer amount and any optional remarks.
- Confirm the details and authenticate the transaction using your PIN or biometrics.

3. FCMB Online Banking:

If you prefer using your computer:
- Log in to your FCMB Online Banking account on the website.
  - - Go to the “Transfers” or “Payments” section.
    - Choose the appropriate transfer type.
    - Provide the recipient’s information and transfer amount.
    - Review the details and authorize the transaction using your online banking credentials or token.
- 4. Visiting an FCMB Branch:
  - If you prefer in-person banking:
    - Go to your nearest FCMB branch.
    - Fill out a transfer form with the recipient’s details and transfer amount.
    - Submit the form along with any required identification documents.
    - The bank staff will process the transfer for you.

How to buy airtime from fcmb

There are a couple of ways you can buy airtime from FCMB:

*1. Using the USSD Code (329#):

This is the fastest and most convenient method, especially if you don’t have internet access.

For self:
- Dial *329*Amount# from your registered phone number.
- Replace “Amount” with the desired airtime value (e.g., *329*500# to buy ₦500 airtime)
For others:
- Dial *329*Amount*Mobile Number#
- Replace “Amount” with the desired airtime value and “Mobile Number” with the recipient’s 11-digit phone number.

2. Using the FCMB Mobile App:

If you have a smartphone and the FCMB Mobile app installed:

Log in to the app.
Navigate to the “Airtime & Bills” or a similar section.
Choose the “Airtime” option
Select the network provider and enter the mobile number.
Input the airtime amount.
Confirm the details and authenticate using your PIN

How to check fcmb account balance

There are a few different ways to check your FCMB account balance:

USSD Code:

This is the quickest and most convenient method if you have your phone handy.

Simply dial 32900# from your registered mobile phone.
- Enter your 4-digit USSD PIN when prompted.
- Your account balance will be displayed on your screen.

1. FCMB Mobile App:
If you have the FCMB Mobile app installed on your smartphone, you can easily check your balance within the app
Log into the app using your credentials.
Your account balance should be displayed on the home screen or dashboard.
You can also navigate to the “Accounts” or “Balances” section to view your balance in more detail.

FCMB Online Banking:

If you prefer using a computer, you can check your balance through FCMB’s online banking platform.

ATM:

You can also check your balance at any FCMB ATM.

Insert your card and enter your PIN.

Select the “Balance Inquiry” option from the menu.

Your balance will be displayed on the screen.

Pay Attention: How to unblock Zenith Bank ATM Card and account

Frequently Asked Questions

Q: Can I block my FCMB account online or through the mobile app?

A: Currently, FCMB does not offer the option to block your account directly through their online banking platform or mobile app. However, you can temporarily freeze your card through the app or use the other channels mentioned above.

Q: What should I do if I suspect fraudulent activity on my FCMB account or card?

A: If you suspect any unauthorized transactions, immediately block your card using one of the methods above and contact FCMB customer care Number (07003290000) or send an email to customersolutions@fcmb.com.to report the issue.

Q: Will I be charged for blocking my FCMB ATM card or account?

A: No, FCMB does not charge customers for blocking their ATM cards or accounts.

Q: Can I unblock my FCMB ATM card after it has been blocked?

A: If you have temporarily frozen your card, you can unfreeze by contacting FCMB customer care for assistance or visit branch.

Q: How long does it take to block an FCMB ATM card or account?

A: Blocking your card or account is usually instantaneous, but it may take a bit longer depending on the chosen method and the bank’s processing time.

Conclusion

Blocking your FCMB ATM card and account is a crucial step to take in the event of loss, theft, or unauthorized activity. By contacting the bank’s customer service hotline, providing your account details, and following the necessary procedures, you can effectively block your card and protect your funds. Stay vigilant and monitor your account regularly to ensure the security of your finances.

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Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies

Contact;Kokobest04@gmail.com