How to unblock Zenith Bank ATM Card and account

How to unblock Zenith Bank ATM Card and account- Unblocking a Zenith Bank ATM card and account is a crucial process for customers who may have encountered issues such as a blocked card due to various reasons like lost or stolen cards, incorrect PIN attempts, or suspected fraudulent activity.

In this guide, we will provide you with a comprehensive overview of the steps involved in unblocking your Zenith Bank ATM card both online and offline.

Zenith Bank offer the option to unblock your account using USSD codes or mobile/online banking platforms. To unblock your Zenith Bank account, you need follow the process below

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Table of Contents

Features:

Regained Access:
- You can once again use your card for withdrawals, purchases, and balance inquiries at ATMs.
- You can conduct transactions and manage your account through Zenith Bank’s internet banking platform and mobile app.
- Make payments at Point-of-Sale (POS) terminals using your card.
- Access other card-related services, such as online payments and subscriptions.
Convenience:
- Unblocking your card and account enables you to use your funds as needed, eliminating any disruptions to your financial activities.
- You can resume using your preferred banking channels without any restrictions.

Benefits:

Knowing you have full control over your account and can access your funds as needed brings peace of mind.
Unblocking your card and account allows you to manage your finances effectively, make payments, and access cash whenever necessary.
By unblocking your account, you can continue to monitor your transactions and detect any suspicious activity promptly.

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How to Unblock Zenith Bank ATM Card

There are two primary methods to unblock your Zenith Bank card and USSD profile:

1. Visit a Zenith Bank Branch

This is the most reliable and recommended way to unblock both your card and USSD profile.
Locate the nearest Zenith Bank branch.
Approach a customer service representative and explain that you need to unblock your card and/or USSD profile.
Be prepared to provide identification and other verification details as required by the bank.
The bank representative will guide you through the necessary steps to unblock your services.

2. Contact ZenithDirect (Automated Voice Banking)

While this method may allow you to unblock your card, it’s best to confirm with the bank if it’s also possible to unblock your USSD profile through this channel.
Call ZenithDirect on 234-1-2787000 or 0700ZENITHBANK from your registered mobile number.
Follow the voice prompts to select the options for unblocking your card and/or USSD profile.
You may need to provide verification details during the process.

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Can I prevent my Zenith Bank ATM card from being blocked in the future?

Yes, you can reduce the chances of your card being blocked by:

Avoid writing it down or sharing it with anyone try Memorizing your PIN:
Be aware of your surroundings and cover the keypad when entering your PIN.
Report any suspicious activity immediately.
Ensure Zenith Bank has your correct phone number and email address for notifications.
Always keep your phone and card protected

How long does it take to unblock a Zenith Bank ATM card?

The time it takes to unblock your card can vary depending on the reason for the block and the method you use to unblock it. In most cases, it can be done instantly or within a few hours. However, if there are more complex issues involved, it might take longer.

Why was my Zenith Bank ATM card blocked?

Your card could be blocked for several reasons, including:

After three consecutive incorrect PIN attempts, your card will be blocked for security reasons.
If Zenith Bank detects any unusual transactions or patterns on your account, they may block your card to protect you from fraud.
In case of a security breach at an ATM or merchant location, Zenith Bank may block cards used at those locations as a precautionary measure.
ATM cards have an expiry date, and once it passes, the card will be blocked.
If you report your card as lost or stolen, it will be blocked immediately.

How to block Zenith bank card

There are several ways to block your Zenith Bank card in Nigeria, depending on your preference and the urgency of the situation:

1. USSD Code (*966*911#):

This is the fastest and most convenient way, especially if you don’t have internet access or your phone is lost/stolen.
Dial *966*911# from any mobile phone.
Enter your 10-digit Zenith Bank account number.
Enter your AlertZ mobile number (the number you receive alerts on).
Press “1” to confirm and instantly block all debit transactions on your account.

2. Zenith Bank Mobile App:

If you have the Zenith Bank mobile app installed on your phone, you can block your card through the app.
Log in to the app.
Navigate to the “Card Services” or “Self Service” section.
Select the option to block your card.
Follow the prompts to confirm the action.

3. Internet Banking:

Log in to your Zenith Bank internet banking account.
Navigate to the “Cards” or “Card Management” section.
Select the card you want to block.
Choose the “Block Card” option and follow the instructions.

Read: How to block Zenith Bank ATM Card and account

How to transfer money from zenith bank

There are several ways to transfer money from your Zenith Bank account:

1. Zenith Bank Mobile App:

This is the most convenient option, allowing you to transfer funds anytime, anywhere using your smartphone.

Download and install the Zenith Bank mobile app from your app store (Google Play Store or Apple App Store).
Log in to the app using your credentials.
Navigate to the “Transfers” or “Send Money” section.
Choose the transfer type (within Zenith Bank, to other banks in Nigeria, or international).
Enter the recipient’s details (account number, bank name, etc.) and the amount.
Confirm the transaction with your PIN or biometrics.

*2. USSD Code (966#):

This method is handy when you have limited or no internet access.

To transfer to another Zenith Bank account:
- Dial *966*Amount*Account Number# (e.g., *966*1000*1234567890#) from your registered mobile number
- Follow the prompts to confirm the transfer.
To transfer to other banks in Nigeria:
- Dial* 966*Amount*Account Number#
- Select beneficiary bank by entering the corresponding number.
- Follow the prompts to confirm the transfer.
- Then enter your PIN

3. Internet Banking:

This option is suitable if you prefer using a computer.

Visit the Zenith Bank Internet Banking website.
Log in using your User ID and password.
Navigate to the “Transfers” or “Payments” section.
Select the appropriate transfer type.
Provide the recipient’s details and the transfer amount.
Authorize the transaction using your hardware token or the one-time password (OTP) sent to your registered mobile number.

4. ATM:

This is a traditional method, convenient if you’re near a Zenith Bank ATM.

Insert your Zenith Bank debit card into the ATM.
Enter your PIN.
Select “Transfer” or a similar option from the menu.
Choose the transfer type and enter the recipient’s details and amount.
Confirm the transaction and collect your receipt.

How to buy airtime from zenith bank

There are three primary ways to purchase airtime from Zenith Bank:

1. Using the Zenith Bank Mobile App:

This is the most convenient way, especially if you have a smartphone.

Download and install the Zenith Bank mobile app from your app store (Google Play Store or Apple App Store).
Log in to the app.
Navigate to the “Payments” or “Airtime Top-up” section.
Select the network provider (MTN, Airtel, Glo, or 9mobile).
Enter the phone number you want to recharge and the amount.
Confirm the transaction and your airtime will be credited instantly.

*2. Using 966# EazyBanking:

This method works even without internet access.

Dial *966# from your registered mobile number.
Follow the prompts to select “Airtime Top-up.”
Choose the network provider and enter the amount and phone number.
Confirm the transaction with your USSD PIN.

3. Through Internet Banking:

Log in to your Zenith Bank Online Banking account.
Navigate to the “Payments” or “Bill Payments” section.
Look for the option to buy airtime or recharge your mobile phone.
Select the network provider, enter the phone number and amount.
Authorize the transaction using your token or other security measures.

How to buy data from zenith bank

There are a couple of convenient ways to purchase data directly from your Zenith Bank account:

1. Using the Zenith Bank Mobile App

This is the most user-friendly method if you have a smartphone.
Steps:
1. Open the Zenith Bank Mobile app and log in.
2. Navigate to the “Airtime & Data” or “Buy Data” section.
3. Select the network provider (MTN, Airtel, Glo, 9mobile).
4. Choose the desired data plan or bundle.
5. Enter the phone number you want to top-up.
6. Confirm the transaction with your PIN or biometrics.
7. The data will be credited to your line instantly.

*2. Using 966# EazyBanking

This is a quick option, particularly useful if you don’t have internet access.
Steps:
1. Dial *966*7# from your registered phone number.
2. Follow the prompts to select “Buy Data.”
3. Choose the network provider and select the desired data plan.
4. Enter the phone number you want to top up.
5. Confirm the transaction with your PIN.
6. The data will be credited to your line immediately

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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.