How to block keystone bank ATM Card and account- With the increasing prevalence of online transactions and digital banking, the security of our financial accounts is paramount. In the event of suspicious activities or the loss of important banking information, it may become necessary to block access to your Bank account.
Blocking a Keystone Bank account may be necessary for various reasons, such as loss or theft of a bank card, suspicious activity on the account, or if the account owner wishes to freeze the account for personal reasons.
This article provides a comprehensive guide on the steps involved in blocking a Keystone Bank account, including reasons for taking such action, Understanding how to initiate this process is crucial to safeguarding your finance.
Pay Attention; How to register for Keystone Bank Internet and Mobile App banking
How to Block Keystone Bank Account/ATM Card using ussd code
To block your Keystone Bank account or ATM card using USSD code, follow these simple steps:
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Dial *7111*911# from your mobile phone (it doesn’t have to be the number registered with your bank account).
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Follow the on-screen prompts: The USSD menu will guide you through the process of blocking your account and/or ATM card.
This method is the quickest and most convenient way to block your Keystone Bank card, especially in emergency situations. Please note that this code will block all Keystone Bank accounts linked to your mobile phone number.
Also read: Keystone Bank’s USSD: How to register and transfer money
How to Block Keystone Bank Account/ATM Card by calling Customer care
To block your Keystone Bank account or ATM card by calling customer care, follow these steps:
- Dial 070020003000 from your phone. This is Keystone Bank’s dedicated customer care line.
- Select the option for card-related issues. This will connect you to a representative who can assist you with blocking your card.
- Be prepared to provide your account details, card information, and any other relevant information that the customer care representative may request for verification purposes.
- Once the representative has verified your information, they will block your card and provide you with a confirmation.
Keep in mind that you can also reach out to Keystone Bank’s customer care via email at contactcentre@keystonebankng.com. However, calling them directly is usually the quickest way to get your card blocked, especially in an emergency.
Read: How to block fcmb ATM Card and account-
How to Block Keystone Bank Account/ATM Card by visiting branch
To block your Keystone Bank account or ATM card by visiting a branch, follow these steps:
- Find the nearest branch to you using the branch locator
- Go to the branch during its opening hours and inform the customer service representative that you need to block your card.
- Bring a valid form of identification, such as your National ID, Driver’s License, or International Passport.
- The bank staff will provide you with a form to fill out, requesting your account details and reason for blocking the card.
- Once you have completed and submitted the form, the bank staff will process your request and block your card. They may provide you with a reference number for future reference.
While visiting a branch might take more time than other methods, it offers a more personal approach and allows you to clarify any doubts you may have.
Read: How to block Ecobank atm card and account-
Frequently Asked Questions
Q: How can I block my Keystone Bank ATM card?
A: You can block your card through the following methods:
- USSD code: Dial *7111*911# on any phone and follow the prompts.
- Customer service: Call 070020003000 or email contactcentre@keystonebankng.com.
- Branch visit: Visit any Keystone Bank branch with a valid ID.
Q: Can I block my card through the Keystone Bank mobile app?
A: Currently, you cannot block your card directly through the Keystone Bank mobile app (KeyMobile). However, you can use the USSD code or contact customer service through the app.
Q: What if I suspect fraudulent activity on my account?
A: If you suspect any unauthorized transactions, immediately block your card using the methods mentioned above and contact Keystone Bank customer service to report the issue.
Read; How to unblock Zenith Bank ATM Card and account
Q: Will blocking my card also block my account?
A: The USSD code (*7111*911#) will block all accounts linked to your phone number. If you only want to block your card, contact customer service or visit a branch.
Q: Can I unblock my card after it has been blocked?
A: Yes, you can unblock your card by contacting Keystone Bank customer service or visiting a branch.
Q: Is there a fee for blocking or unblocking my card?
A: Keystone Bank does not charge a fee for blocking or unblocking your ATM card.
Conclusion
In conclusion, blocking your Keystone Bank account is a vital step to protect your funds and personal information from unauthorized access. By following the steps outlined in this article and taking prompt action, you can ensure the security of your account and mitigate any potential risks associated with fraud or security breaches. Remember to stay vigilant and proactive in managing your account to safeguard your financial well-being.
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