How to block Stanbic IBTC Bank ATM Card and account- As one of the leading financial institutions in Nigeria, providing a range of banking services to its customers. However, there may be situations where you need to block your ATM card and account for security reasons.
One crucial aspect of safeguarding our funds is the ability to promptly block our ATM cards and bank accounts in case of loss, theft, or suspicious activities.
Dealing with a lost or stolen ATM card or suspicious banking activities can be a hassle, but knowing how to quickly block your Stanbic IBTC Bank ATM card and account can help prevent any unauthorized transactions and give you peace of mind.
In this article, we will discuss the steps involved in blocking your Stanbic IBTC Bank ATM card and account. Understanding these processes can help account holders act swiftly to protect their finances and prevent unauthorized access to their accounts.
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How to Block Stanbic IBTC Bank ATM Card via USSD Code
To block your Stanbic IBTC Bank ATM card via USSD code, follow these steps:
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Dial *909*36# from your phone or *909*29*phone number# from another phone number that is not link to your account.
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Follow the on-screen prompts
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Once you have selected the card and confirmed your choice, your card will be blocked immediately
- Enter USSD 4-digit PIN
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. You will receive a notification message confirming the successful blocking of your card.
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How to Block Stanbic IBTC Bank Account/ATM Card using Bank Mobile
There are a couple of ways to block your Stanbic IBTC Bank Account/ATM Card using the Bank Mobile app:
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Open the Stanbic IBTC Mobile App and log in to your account.
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Tap on the “Services” tab located at the bottom of your screen.
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From the services menu, choose “Card Management”.
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Select the card you wish to block and tap on “Hotlist Card”.
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Follow the on-screen prompts to confirm the hotlisting of your card.
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How to block Stanbic IBTC Bank ATM Card and account using Internet Banking:
To block your Stanbic IBTC Bank ATM Card using Internet Banking, follow these steps:
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Access Stanbic IBTC’s internet banking platform using your login credentials.
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Look for the “Card Management” or “Self Service” section within the online banking interface.
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Choose the option to block or hotlist your card. You may be presented with a list of cards linked to your account.
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Select the specific ATM card you wish to block.
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You may be asked to specify a reason for blocking the card (e.g., lost, stolen, or suspected fraudulent activity).
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Follow the on-screen instructions to confirm your request and finalize the card blocking process.
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How to Block Stanbic IBTC Bank Account/ATM Card by visiting Branch
To block your Stanbic IBTC Bank ATM card by visiting a branch, follow these steps:
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Find the nearest branch to you using the branch locator
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Visit the branch during working hours with a valid form of identification, such as your National ID, Driver’s License, or International Passport.
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Approach a customer service representative and inform them that you want to block your ATM card.
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Provide necessary information:
- Your account number
- Your card number (if possible)
- Reason for blocking the card (lost, stolen, or suspected fraudulent activity)
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The representative will provide you with a card blocking form to complete. Fill in the required details accurately.
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Once you’ve completed the form, submit it to the representative. They will process your request and block your card immediately. You may receive a reference number for future reference.
How to Block Stanbic IBTC Bank Account/ATM Card by calling customer care
Stanbic IBTC Bank provides various channels to block your account or ATM card. Calling customer care is one of the most direct methods. Here’s how to do it:
- Call Customer Care line at Nigeria. 0700 909 909 909. International. 234 0700 909 909 909.
- Follow the voice prompts to select the option for card or account blocking.
- Be prepared to provide your account details, card information, and personal identification for verification purposes.
- Once verified, the customer care representative will block your card or account and provide you with a confirmation.
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Frequently Asked Questions
Q: Can I block my Stanbic IBTC Bank account online?
A: You cannot block your entire bank account online. However, you can block your ATM card, which will prevent transactions on that card. To block your account entirely, you need to contact customer care or visit a branch.
Q: What information do I need to provide to block my card or account?
A: You will need to provide your account details, card information, and personal identification for verification purposes.
Q: What should I do if I suspect my card or account information has been compromised?
A: Block your card or account immediately through any of the methods mentioned above and then contact Stanbic IBTC customer care for further assistance.
Q: Can I unblock my card or account after it has been blocked?
A: Yes, you can unblock your card or account by contacting Stanbic IBTC customer care or visiting a branch. However, if your card was blocked due to suspected fraud, you may need to provide additional information or obtain a new card.
Q: Will I be charged for blocking my card or account?
A: No, Stanbic IBTC does not charge for blocking your card or account.
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