How to block Standard Chartered Bank ATM Card and account

Standard Chartered Bank offers a convenient way for its customers to access their funds through ATM cards. However, there may be situations where you need to block your ATM card and account to prevent unauthorized access or misuse.

One crucial aspect of safeguarding your funds is knowing how to promptly block your ATM card and account in cases of loss, theft, or suspicious activity. Standard Chartered Bank offers customers the necessary tools and procedures to secure their accounts effectively.

In this article, we will discuss the steps involved in blocking a Standard Chartered Bank ATM card and account and providing valuable insights on reasons for taking such actions,

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Table of Contents

How to Block Standard Chartered Bank ATM Card using USSD Code

To block your Standard chattered Bank ATM card via USSD code, follow these steps:

Dial *977*911# from another phone number that is not link to your account.
Follow the on-screen prompts
Once you have selected the card and confirmed your choice, your card will be blocked immediately
Enter USSD 4-digit PIN
. You will receive a notification message confirming the successful blocking of your card.

Also Read: How to register for Standard Chartered Bank Nigeria USSD

How to Block Standard Chartered Bank Account/ATM Card using Mobile app

Standard Chartered Bank allows you to block your ATM card using their mobile app, SC Mobile. However, blocking your ATM card doesn’t automatically block your bank account.

To Block Your ATM Card:

Open the SC Mobile app and log in using your credentials.
Navigate to the “Card Management” section.
Choose the specific ATM card you want to block from the list of your cards.
Select the option to “Block Card” or “Report Lost/Stolen.”
Provide a reason for blocking the card, such as loss, theft, or unauthorized use.
Confirm your request and enter any required authentication details, such as an OTP.

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How to Block Standard Chartered Bank Account/ATM Card by calling customer care

To block your Standard Chartered Bank account or ATM card by calling customer care, follow these steps:

Dial the Standard Chartered Bank customer care number. +234 201270 4611 – 4 · +234 800 123 5000 (Toll Free).
Listen to the automated voice prompts and select the option for reporting a lost or stolen card.
Be prepared to provide your account details, card information, and personal identification for verification purposes. This is to ensure the security of your account and prevent unauthorized access.
Once your identity is verified, the customer care representative will proceed to block your ATM card and/or your bank account as per your request. They will provide you with a confirmation of the action taken.

Also Read: How to block Polaris bank ATM Card and account

How to Block Standard Chartered Bank Account/ATM Card by visiting the bank

To block your Standard Chartered Bank account or ATM card by visiting the bank, follow these steps:

Find the nearest Standard Chartered Bank branch. You can use the branch locator tool
Go to the branch during their working hours. It’s advisable to visit during non-peak hours to avoid long queues.
Inform the customer service representative or bank teller that you want to block your ATM card and/or your bank account. They will guide you through the necessary procedures.
Be prepared to provide your account details, card information, and valid identification documents (e.g., passport, driver’s license, national ID card) to verify your identity and ownership of the account/card.
You may be required to fill out a form requesting the blockage of your card or account. Provide accurate information and ensure you understand the terms and conditions before signing.
The bank staff will process your request and confirm that your card and/or account have been successfully blocked. They may provide you with a reference number for your records.

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Reasons why blocking Account

There are several reasons why you might want to block your Standard Chartered Bank account or ATM card:

Security Concerns:

Lost or Stolen Card: If your ATM card is lost or stolen, blocking it immediately is crucial to prevent unauthorized transactions.
Compromised Account: If you suspect that your account information has been compromised (e.g., through phishing scams or data breaches), blocking your account can help protect your funds.
Suspicious Activity: If you notice any unauthorized transactions or unusual activity on your account, blocking it can prevent further unauthorized use.

Fraud Prevention:

Fraudulent Transactions: Blocking your card or account can stop fraudulent transactions from being processed.
Identity Theft: If you suspect identity theft, blocking your account can prevent unauthorized individuals from accessing your funds.

Personal Reasons:

Disputes: If you have a dispute with a merchant or service provider, blocking your card can prevent them from charging you further.
Financial Management: You might want to temporarily block your card to control your spending or prevent impulse purchases.
Account Closure: If you decide to close your account, blocking it can be a precautionary step before the final closure process.

Other Reasons:

Traveling Abroad: If you are traveling abroad and concerned about security, you might want to temporarily block your card until you return.
Card Replacement: If your card is damaged or malfunctioning, you might need to block it while waiting for a replacement.

Standard Chartered Bank customer care

Standard Chartered Bank offers various channels to reach their customer care regarding your ATM card or account:

Phone Numbers:

Personal Banking:
- +234 201270 4611 – 4
- +234 800 123 5000 (Toll Free)
Corporate & Institutional and Commercial Banking Clients:
- +234 201236 8220 – 4
- +234 201236 8344 (Mon-Fri during business hours)

In-person:

Branch Visit: You can visit any Standard Chartered Bank branch in Nigeria for assistance with your ATM card or account.

How long does it take for the ATM card and account to be blocked once reported?

Once you report your Standard Chartered Bank ATM card or account to be blocked, it typically takes effect immediately. If you suspect fraudulent activity on your account, contacting customer care is the quickest way to get your account blocked or Dial *977*911# from another phone number that is not link to your account to block it

Will I be able to unblock my Standard Chartered Bank ATM card and account if I find them later on?

Yes, you will be able to unblock both your Standard Chartered Bank ATM card and account if you find them later on.

For the ATM Card:

If you temporarily blocked your card through the SC Mobile app, you can easily unblock it yourself through the app by following the same steps and selecting “Temporary Unblock.”
- If you blocked your card through customer care, you’ll likely need to contact them again to request unblocking, providing necessary verification details

For the Account:

Contacting Standard Chartered Bank customer care is usually the best way to unblock your account. They will guide you through the necessary verification steps to ensure your identity and account ownership before proceeding with the unblocking.

Are there any fees associated with blocking the ATM card and account?

Blocking your Standard Chartered Bank ATM card is typically free.Standard Chartered Bank’s fee schedule lists a charge for “Account Maintenance/Reactivation” which may apply in some situations.

Key Points:

ATM Card Blocking: Generally, there’s no fee for blocking your ATM card, whether you do it through the SC Mobile app or by contacting customer care.
Account Blocking:
- Fraud/Security: If you’re blocking your account due to suspected fraud or security concerns, there’s usually no charge.

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Frequently Asked Questions

Q: What information do I need to provide to block my card or account?

A: You will typically need to provide your account details, card information, and personal identification for verification purposes.

Q: What should I do if I suspect my card or account information has been compromised?

A: If you suspect your card or account has been compromised, immediately block your card using the SC Mobile app, online banking, or by calling customer care. Then, contact the bank to report the issue and take further action.

Q: How can I reach Standard Chartered Bank customer care?

A: You can call their toll-free number at 0800 123 5000 or +234 1 270 4611-4. You can also find their contact information on their website or mobile app.

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Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies

Contact;Kokobest04@gmail.com