How to block Polaris bank ATM Card and account

How to block Polaris bank ATM Card and account: In  modern times, it is essential for individuals to have control over their finances and their personal information. However, there may be instances where you need to take a drastic step to safeguard your finance, such as blocking your bank account.

One common reason for wanting to block a bank account is due to fraudulent activity or unauthorized transactions. Polaris bank, like any other financial institution, provides its customers with the option to block their account in case of emergencies or security breaches or a lost or stolen debit card

. In this article, we will guide you through the steps of blocking a Polaris Bank account, both online and via phone call, and provide insights on what to do after blocking your account to ensure the security of your funds and personal information.

Pay Attention: How to register for Polaris bank Internet banking and VULTe App

Benefits

  • Fraud Prevention: Blocking your card and account immediately halts any further unauthorized transactions, safeguarding your funds and minimizing financial losses.
  • Security: It provides an extra layer of protection for your account, especially if you suspect your card details have been compromised.
  • Peace of Mind: Knowing you have the ability to quickly block your card and account in an emergency situation provides reassurance and helps alleviate concerns.
  • Dispute Resolution: Blocking can be helpful when resolving disputes with merchants or unauthorized transactions.
  • Control: You have control over access to your account and can reactivate it once the issue is resolved.

Features

  • Multiple Blocking Options: Polaris Bank offers various channels for blocking your card and account:
    • *USSD (833#): Dial 8334# and follow the prompts. This is the fastest method and can be done even without internet access.
    • VULTe Digital Bank: Log into your VULTe account, navigate to card management, and select the option to block your card.
    • Polaris Bank Customer Care: Call the customer care hotline and request a block after providing necessary verification.
    • Branch Visit: Visit any Polaris Bank branch and request the block in person.
  • Instant Blocking: The blocking process is typically instant, ensuring immediate protection.
  • Selective Blocking: You may have the option to block only certain features like ATM withdrawals or online transactions while retaining access to other services.
  • Temporary or Permanent Blocking: Depending on the situation, you can choose to block your card/account temporarily or permanently.
  • Easy Reactivation: Once the issue is resolved, you can reactivate your card/account through customer care or by visiting a branch.

How to block Polaris bank ATM Card and account

There are a few ways to block your Polaris Bank ATM card and account:

*1. Using the USSD Code (833#):

  • This is the fastest and most convenient method, especially in emergency situations.
  • Dial *833*4# from your registered mobile phone.
  • Select the card you wish to block from the list displayed.
  • Confirm the hotlisting (blocking) of the card.
  • Enter your 4-digit transaction PIN to authorize the action.
  • You’ll receive a confirmation message once the card is blocked.

2. Through VULTe Digital Bank:

  • Log in to your VULTe digital banking account.
  • Navigate to the “Card Management” or “Card Services” section.
  • Select the card you want to block.
  • Choose the “Block Card” option and follow the prompts.

Read: Polaris bank ussd: How to register and transfer money

3. Contacting Polaris Bank Customer Care:

  • Call the Polaris Bank Yes Center on +234 806 988 0000, +234 1 4482100 
  • Inform the representative that you want to block your card and/or account.
  • Provide necessary verification details like your account number, card number, and other personal information.

4. Visiting a Polaris Bank Branch:

  • Go to your nearest Polaris Bank branch.
  • Speak to a customer service representative and request to block your card and/or account.
  • Provide necessary identification and account details.

Read: How to block keystone bank ATM Card and account

How to transfer money from polaris bank

Here are the different ways you can transfer money from your Polaris Bank account:

*1. USSD Code (833#)

  • *Dial 833# from your registered mobile phone.
  • Select option 3 for “Transfers” or directly dial 8333#
  • Choose the type of transfer:
    • Polaris to Polaris: Transfer to another Polaris Bank account.
    • Polaris to other banks: Transfer to an account in another Nigerian bank.
  • Follow the prompts to enter the recipient’s account number, bank code (if applicable), and the amount you want to transfer.
  • Confirm the transaction details.
  • Enter your 4-digit PIN to authorize the transfer.

2. Polaris Mobile App (VULTe)

  • Download and install the Polaris Mobile app (VULTe) from the Google Play Store or Apple App Store.
  • Log in to your account.
  • Navigate to the “Transfers” or “Send Money” section.
  • Select the transfer type.
  • Enter the recipient’s details (account number, bank name if applicable) and the transfer amount.
  • Confirm the transaction and authenticate with your PIN or biometrics.

3. Polaris Internet Banking 

  • Visit the Polaris Bank Internet Banking website and log in.
  • Go to the “Transfers” or “Payments” section.
  • Choose the type of transfer you want to make.
  • Provide the recipient’s details (account number, bank name, etc.) and the transfer amount.
  • Authorize the transaction using your hardware token or mobile token.

4. Polaris Bank Branch

  • Visit your nearest Polaris Bank branch.
  • Fill out a transfer form with the recipient’s information and the amount.
  • Submit the form to a bank representative along with any required identification.

Read:  How to block fcmb ATM Card and account-

How to buy airtime from Polaris bank

Here are the ways to purchase airtime directly from your Polaris Bank account:

*1. Using the 833# USSD Code:

This is the quickest and easiest way, especially if you don’t have internet access or a smartphone.

  • For self:

    • Dial *833*Amount# from your registered mobile phone.
    • For example, to buy ₦500 airtime, dial *833*500#.
    • Follow the prompts to confirm the transaction and enter your 4-digit PIN.
  • For others:

    • Dial *833*Amount*PhoneNumber# from your registered mobile phone.
    • For example, to buy ₦1000 airtime for the number 08012345678, dial *833*1000*08012345678#. 
    • Follow the prompts to confirm the transaction and enter your 4-digit PIN.

2. Using the Polaris Mobile App:

If you have a smartphone and the Polaris Mobile app installed, this is a convenient option.

  • Open the Polaris Mobile app and log in to your account.
  • Navigate to the “Airtime Top-up” or a similar section within the app.
  • Select the recipient (Self or Others).
  • Choose the network provider (MTN, Airtel, Glo, 9mobile).
  • Enter the phone number (if buying for someone else) and the amount of airtime.
  • Confirm the transaction details and authenticate with your app PIN or biometrics.

Pay Attention: How to block Ecobank atm card and account-

How to pay bills from polaris bank

Polaris Bank offers multiple ways to pay your bills: 

*1. USSD Code (833#):

This method is convenient and works even if you don’t have internet access.

  • Dial *833*2# from your registered mobile phone.
  • Select the account you want to pay from.
  • Choose the bill category (e.g., Electricity, Cable TV, Internet).
  • Select the specific biller from the list
  • Enter the required details (e.g., customer ID, meter number) and the amount you want to pay. 
  • Confirm the transaction and enter your 4-digit PIN.
  • You’ll receive a confirmation message once the payment is successful.

2. Polaris Mobile App VULTe :

  • Open the Polaris Mobile app VULTe and log in to your account.
  • Navigate to the “Payments” or “Bill Payments” section.
  • Select the biller category and then the specific biller.
  • Enter the required details and the amount to pay.
  • Confirm the transaction and authenticate with your PIN or biometrics.

3. Digital Bank (Internet Banking):

  • Log in to your digital banking account on the Polaris Bank website.
  • Go to the “Payments” or “Bill Payments” section.
  • Choose the biller category and the specific biller.
  • Enter the required details and the amount to be paid.
  • Authorize the transaction using your hardware token or mobile token.

How to check polaris bank account balance

 

There are several ways to check your Polaris Bank account balance:

*1. Using USSD Code (833#):

  • This is the quickest and easiest method, especially if you don’t have internet access.
  • Dial *833*6# from your registered mobile phone.
  • If it’s your first time, you’ll be prompted to create a 4-digit PIN.
  • Your account balance will be displayed on the screen.

2. Polaris Mobile App VULTe:

  • Download and install the Polaris Mobile app VULTe from the Google Play Store or Apple App Store.
  • Log in to your account using your mobile banking credentials.
  • Your account balance will be prominently displayed on the home screen or dashboard.

3. Digital Bank (Internet Banking):

  • Visit the Polaris Bank Internet Banking website and log in with your credentials.
  • Your account balance will be visible on the dashboard or account summary page.

4. Polaris Bank ATM:

  • Visit any Polaris Bank ATM.
  • Insert your debit card and enter your PIN.
  • Select “Balance Inquiry” from the menu.
  • Your account balance will be displayed on the screen.

Conclusion

In conclusion, blocking your Polaris bank account is a necessary step to protect your finances and personal information in case of emergencies or security breaches. By following the steps outlined in this article and working closely with the bank, you can ensure that your account remains secure and that any unauthorized activities are promptly addressed. Remember to stay vigilant and report any suspicious behaviour to the bank to prevent further losses and safeguard your money effectively.

Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.
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