Ecobank Nigeria is one of the leading financial institutions in Nigeria, offering a wide range of banking products and services to its customers.
Transferring money is a crucial aspect of managing personal finances and conducting business transactions. Ecobank a prominent financial institution, offers a range of convenient money transfer services to facilitate seamless transactions for its customers.
One of the key strengths is its extensive network of branches and ATMs across the country, making it easily accessible to customers. The bank also offers a range of digital banking solutions, including internet banking and mobile banking apps, allowing customers to conveniently access and manage their accounts anytime, anywhere.
In this article, we will explain the various methods available for transferring money through Ecobank, from internal transfers between Ecobank accounts to sending funds to external bank accounts.
Pay attention: How to check EcoBank account balance
Features of Ecobank Money Transfer
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- Ecobank Mobile App: Facilitates transfers through the user-friendly mobile application.
- Internet Banking: Conveniently transfer money from your computer or laptop via the online platform.
- USSD Code (*326#): Enables transfers using basic mobile phone functionality without internet access.
- ATM Transfers: Initiate transfers directly at Ecobank ATMs.
- In-Branch Transfers: Visit any Ecobank branch for assisted transfers.
- Rapidtransfer: A specialized service for fast and affordable transfers across 33 African countries where Ecobank operates.
Benefits of Ecobank Money Transfer
- Transfer money anytime, anywhere, through various channels.
- Enjoy fast and efficient transfers, especially within the Ecobank network and with Rapidtransfer.
- Multi-factor authentication, encryption, and transaction monitoring ensure the safety of your funds.
- Choose from various transfer options based on your needs and preferences.
- Transfer money domestically and internationally, including across Africa.
- Leverage Ecobank’s extensive network for seamless cross-border transfers within Africa.
How to Transfer Money From Ecobank
Transferring money from Ecobank Nigeria can be done in several ways, including using the Ecobank Mobile App, Internet Banking, USSD code, or visiting a branch. Here’s a brief guide on how to use these methods:
1. Ecobank Mobile App:
- : If you haven’t already, download the Ecobank Mobile App from the Google Play Store or Apple App Store.
- Follow the prompts to register or log in with your account details.
- Once logged in, look for the ‘Transfer’ option within the app.
- Select the account to transfer from, enter the recipient’s account number, select their bank, and enter the amount you wish to transfer.
- You may need to confirm the transaction with a PIN or a one-time password (OTP) sent to your registered mobile number.
- Follow the prompts to complete the transaction.
2. Internet Banking:
- Visit the Ecobank Nigeria website and log in to your internet banking account with your credentials.
- Find the option for making transfers, which could be labeled something like ‘Transfers & Payments’.
- Input the beneficiary’s details, including their bank name and account number, and the amount you wish to transfer.
- Confirm your transaction details and authenticate the transfer using a PIN, OTP, or your internet banking token.
- Complete the process by submitting the transfer for processing.
3. USSD Code:
- On your phone, dial *326# (the Ecobank USSD code).
- Follow the prompts to select the transfer option.
- You’ll be asked to enter the recipient’s bank and account number, and the amount you want to transfer.
- Confirm the transaction with your PIN.
- Follow any additional instructions to complete the transfer.
4. Visiting a Branch:
- Go to the nearest Ecobank branch.
- Ask for a transfer form, fill it out with the recipient’s bank details, and the amount you wish to transfer.
- Submit the form along with your identification (if required).
- The bank officer will process your transfer and provide you with a confirmation receipt
Read: How to register for Ecobank internet banking and mobile App
Ecobank Rapidtransfer service
Ecobank Rapidtransfer is a fast and secure money transfer service offered by Ecobank, a leading pan-African bank. It allows you to send money within Africa and internationally to various destinations, including bank accounts, mobile wallets, and cash pickup locations
Features:
- Rapidtransfer allows you to send money to and from any of Ecobank’s locations across Africa and to other banks.
- You can send money in the local currency of the recipient’s country, enhancing convenience for both sender and recipient.
- The service is available through various channels, including Ecobank branches, online banking, and the Ecobank Mobile app.
- Transfers are processed quickly, often within minutes, making it an efficient way to send money.
- The service is known for its competitive fees and exchange rates, making it a cost-effective option for international money transfers.
How to Use Rapidtransfer:
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Via Ecobank Mobile App:
- Download and install the Ecobank Mobile app from your smartphone’s app store.
- Register or log in to your account.
- Select ‘Rapidtransfer’ from the menu options.
- Enter the recipient’s details, including their name, bank details, and the amount you wish to send.
- Review the transaction details, including the exchange rate and fees, then confirm and send.
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Online Banking:
- Log in to your Ecobank online banking account.
- Navigate to the money transfer section and select ‘Rapidtransfer’.
- Fill in the necessary information about the recipient and the amount.
- Confirm the details and complete the transfer.
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In-Branch:
- Visit your nearest Ecobank branch.
- Provide the bank staff with the recipient’s information and the amount you want to send.
- The bank staff will process the transfer for you.
Also read: How to check EcoBank account balance
How to buy airtime from Ecobank
Buying airtime from Ecobank is straightforward and can be done through various channels such as mobile banking, internet banking, and USSD codes. Here’s how you can buy airtime from Ecobank using these methods:
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Ecobank Mobile App:
- Open the Ecobank Mobile App and log in.
- Go to the “Airtime Top-Up” section.
- Select your mobile network, enter the phone number, and choose the amount.
- Confirm the transaction, and the airtime will be credited instantly.
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*USSD Code (326#):
- Dial *326# on your phone.
- Select “Airtime Top-Up” from the menu.
- Choose your network, enter the phone number, and amount.
- Confirm the transaction using your USSD PIN.
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Ecobank Online Banking:
- Log into your Ecobank Online account through the website.
- Navigate to the “Airtime Top-Up” section.
- Follow the instructions to complete the transaction.
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Ecobank Xpress Points:
- Visit any Ecobank Xpress Point agent.
- Request to buy airtime and provide your phone number and the amount.
- The agent will process the transaction, and you’ll receive the airtime instantly.
5 . ATM:
- Insert your card and enter your PIN.
- Look for the airtime recharge option on the menu.
- Choose the network provider, enter the phone number, and specify the amount of airtime you want to buy.
- Follow the prompts to confirm and complete your transaction.
Read: How to Register for Ecobank USSD Code and transfer money
How to activate USSD/transfer code with Ecobank
To activate the USSD (Unstructured Supplementary Service Data) or transfer code service with Ecobank, follow these general steps. Keep in mind that the exact process might vary slightly depending on your country. Here’s a basic guide:
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Your phone number must be registered with your Ecobank account. This is the number you’ll use for USSD banking.
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The general USSD code for Ecobank is *326#. However, this code might vary depending on your country. Dial this code on your registered phone number.
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After dialing the USSD code, you’ll receive prompts on your phone screen. Follow these instructions to activate the service. This might include setting up a PIN for transactions.
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During the process, you may be asked to enter your account number and other personal details for verification. Once verified, you’ll be prompted to create a personal identification number (PIN) for your USSD transactions.
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After setting up your PIN, you should receive a confirmation message indicating that your USSD banking service has been activated.
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With the service activated, you can start using the USSD code for various transactions, such as balance inquiries, transfers, bill payments, and more.
If you encounter any issues during the activation process or if the USSD code provided does not work, it’s best to contact Ecobank customer service directly for assistance. They can provide guidance specific to your account and country, ensuring you can successfully activate and use the USSD service.
What is the USSD/transfer code for Ecobank?
While the primary USSD code for Ecobank is *326#, some specific services or functionalities may vary slightly depending on the country you are in.
- In most African countries, including Nigeria, Burundi, Chad, Guinea, Liberia, Malawi, Mali, Mozambique, Togo and Zimbabwe: *326#
- In Côte d’Ivoire: *158#
- In Ghana: *770#
- In Kenya: *335#
- In Senegal: *2222#
- In Tanzania: *150*18#
- In Uganda: *235#
How to block ecobank account
There are several ways to block your Ecobank account in Nigeria:
1. Using the Ecobank Mobile App:
This is the most convenient way if you have the app installed and set up on your phone:
- Log in: Open the Ecobank Mobile App and log in using your credentials.
- Go to Card Management: Navigate to the “Card Management” or “My Cards” section within the app.
- Select the card: Choose the specific card linked to the account you want to block.
- Block Card: Look for an option like “Block Card” or “Report Lost/Stolen” and follow the prompts.
- Account Block: In some cases, blocking your card might also automatically block the associated account. If not, you might find a separate option to block the account within the app.
2. Using USSD Code:
If you don’t have access to the app or internet, you can use this method:
- Dial *326*911# from any mobile number.
- Follow the prompts to block your account. You might need to provide some account details for verification.
4. Visiting a Branch:
If you prefer in-person assistance, you can visit any Ecobank branch.
- Inform a customer service representative that you need to block your account.
- Provide necessary identification and account details.
- They will block your account and guide you on the next steps, such as account reactivation or opening a new account if needed.
Frequently Asked Questions
1. What are the different ways to transfer money with Ecobank?
Ecobank offers multiple channels for money transfers:
- Ecobank Mobile App
- Internet Banking
- USSD code (*326#)
- ATM transfers
- In-branch transfers
- Rapidtransfer (for transfers within Africa)
- International transfers (via SWIFT)
2. Can I transfer money to other banks in Nigeria from Ecobank?
Yes, you can transfer money to other banks in Nigeria using the NIP (Nigeria Inter-Bank Settlement System) transfer option available on the Ecobank Mobile App, Internet Banking, and USSD code.
3. Can I send money to other African countries with Ecobank?
Yes, you can send money to 33 African countries where Ecobank operates using the Rapidtransfer service. This can be done through the Ecobank Mobile App, Internet Banking, or at a branch.
4. How long does it take for a transfer to reflect in the recipient’s account?
- Transfers within Ecobank are usually instant.
- Transfers to other banks in Nigeria (NIP transfers) typically take a few minutes to a few hours.
- Rapidtransfer within Africa is also near-instant.
- International transfers (outside Africa) may take a few business days depending on the destination country and bank.
5. Are there any fees or charges for Ecobank money transfers?
Yes, fees may apply depending on the transfer type, amount, and destination.
- Transfers within Ecobank accounts are often free or have minimal charges.
- Transfers to other banks (NIP) and international transfers usually incur fees.
- Rapidtransfer has its own fee structure based on the destination country and amount.
- Check the Ecobank website or contact customer care for the latest fee information.
6. Can I schedule future or recurring transfers with Ecobank?
Yes, you can schedule future-dated or recurring transfers through the Ecobank Mobile App or Internet Banking.
7. How can I track the status of my transfer?
You can track the status of your transfer through the transaction history on the Ecobank Mobile App or Internet Banking. You may also receive SMS or email notifications regarding the transfer status.
8. What should I do if my transfer is delayed or unsuccessful?
If you encounter any issues with your transfer, contact Ecobank customer care immediately for assistance. Provide them with the transaction details and they will help you resolve the issue.
9. Can I cancel a transfer after it has been initiated?
It depends on the transfer type and its status. Some transfers, like instant transfers within Ecobank, might not be cancellable once initiated. Contact Ecobank customer care for assistance if you need to cancel a transfer.
10. Is it safe to transfer money using Ecobank’s digital platforms?
Yes, Ecobank employs robust security measures like encryption and two-factor authentication to protect your transactions. However, it’s crucial to follow good security practices and avoid sharing your login credentials or personal information with anyone.
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