Guide on How to transfer Money from Fidelity Bank

How to transfer money from Fidelity Bank:Are you fidelity bank customer looking for how  transfer money and you do not know the process? This article will explain all the process an steps  you need to send money any time any anyday without visiting the banking hall.

Fidelity Bank Nigeria is one of the leading commercial banks in Nigeria, known for its commitment to providing exceptional financial services and innovative products to its customers. The bank was established in 1988 and has since grown to become a household name, with a network of branches across the country.

Transferring money from Fidelity Bank can be done quickly and easily using a variety of methods. One common way is through online banking. Customers can log in to their Fidelity Bank account online and easily transfer money to another account within the same bank or to an external account at a different bank.

In this article, we will delve into the various methods available for transferring money from Fidelity Bank.

Read: How to register for fidelity bank ussd for transaction

Features of Fidelity Bank Money Transfer

  • Multiple Channels:

    •  Transfer funds conveniently using your computer or laptop via the internet banking platform.
    • Transfer money on the go using your smartphone.
    • *USSD Code (770#): Transfer funds, buy airtime, and pay bills without internet access, using your mobile phone.
    •  Initiate transfers directly from Fidelity Bank ATMs.
    •  Visit any Fidelity Bank branch for assisted transfers.
    •  Send money to accounts, wallets, or for cash pickup (powered by Transfast).
  • Transfer Types:

    •  Instant transfers between Fidelity Bank accounts.
    • Transfers to other banks within Nigeria.
    • Send money to accounts outside Nigeria, typically via SWIFT.
    •  Instant transfers with multiple channels (Dollar Card, Mobile e-wallet, Cash pickup).
  • Additional Features:

    • Set up future-dated or recurring transfers for convenience.
    • Save frequently used recipients for quicker future transfers.
    •  Track your transfer history and view details of past transactions.
    • Receive instant SMS or in-app notifications for successful transfers.
    • Make payments to up to 1000 beneficiaries at once (ideal for salary and vendor payments).

Benefits of Fidelity Bank Money Transfer

  •  Transfer money anytime, anywhere, through various channels (online, mobile, USSD, ATM, or in-branch).
  • Enjoy fast and efficient transfers, especially within Fidelity Bank and with Fidelity Send.
  •  Multi-factor authentication, encryption, and other security measures to protect your transactions.
  •  Choose from various transfer options based on your needs and preferences.
  •  Transfer money domestically and internationally.
  •  The mobile app and internet banking platforms are designed for ease of use.

How to transfer money from fidelity bank

Transferring money from Fidelity Bank in Nigeria can be done in several ways, including online banking, mobile banking, and in-branch transactions. Here’s a general guide on how to proceed with each method:

1. Online Banking:

If you haven’t already, you’ll need to register for Fidelity Bank’s online banking service. Once you have your login details, follow these steps:

  • Log in to your Fidelity Bank online banking account.
  • Navigate to the transfer section.
  • Choose the type of transfer (to another Fidelity account, another bank, or an international transfer).
  • Enter the recipient’s account details and the amount you wish to transfer.
  • Confirm the transaction, often with a one-time password (OTP) sent to your phone or email.
  • Complete the transfer following the on-screen instructions.

2. Mobile Banking:

Fidelity Bank offers a mobile app that allows you to make transfers easily.

  • Download the Fidelity Bank mobile app from the Google Play Store or Apple App Store.
  • Log in with your online banking credentials or register through the app.
  • Select the transfer option.
  • Choose the beneficiary’s bank (for interbank transfers) or select a saved beneficiary.
  • Enter the amount and confirm the transaction with your PIN or an OTP.

3. USSD Banking:

For those without internet access, Fidelity Bank offers a USSD service.

  • Dial *770# on your mobile phone.
  • Follow the prompts to set up your USSD banking PIN if you haven’t already.
  • To transfer money, dial *770*Account Number*Amount# (e.g., *770*1234567890*5000#).
  • Follow the prompts to complete the transaction, including entering your USSD PIN.

4. In-Branch Transactions:

You can also visit a Fidelity Bank branch to make a transfer.

  • Fill out a deposit slip or transfer form with the recipient’s bank details and the amount.
  • Present your form and identification to the teller.
  • The teller will process your transaction and provide you with a receipt.

Read: How to block Fidelity bank ATM Card and account

How to use the Fidelity Bank transfer code

Fidelity Bank’s transfer code, *770#, allows you to perform various banking transactions directly from your mobile phone without needing internet access. Here’s how to use it:

1. Registration:

  • If you haven’t used the *770# service before, you’ll need to register first.
  • Dial *770# on your phone (linked to your Fidelity Bank account).
  • Follow the on-screen prompts to create your 4-digit PIN.

2. Transferring to Another Fidelity Bank Account:

  • Dial *770*Account Number*Amount#
    • Replace “Account Number” with the 10-digit account number of the recipient.
    • Replace “Amount” with the amount you want to transfer.
  • Follow the instructions to confirm the transaction.

3. Transferring to Other Banks:

  • Dial *770*AccountNumber*Amount#
    • Replace “AccountNumber” with the recipient’s account number.
    • Replace “Amount” with the amount you want to transfer.
  • You will be prompted to select the recipient’s bank from a list.
  • Confirm the transaction details and proceed.

Read Also: How to register for Fidelity Bank internet banking and mobile App

Paying bills using the Fidelity Bank code

To pay bills using Fidelity Bank’s USSD code, you can follow these general steps.

    1, Start by dialing *770# on the phone number linked to your Fidelity Bank account. This code is the gateway to Fidelity Bank’s instant banking service.

  1.  After dialing *770#, follow the prompt that appears on your screen. You’ll typically need to select the option for bill payments.

  2. Once you’re in the bill payment menu, you’ll have to select the type of bill you want to pay. This could be utilities, cable TV, internet services, etc. Fidelity Bank has a list of billers (companies you can pay) pre-loaded in their system.

  3. Enter Biller Details:

  4. Next, you’ll be prompted to enter the amount you wish to pay.

  5. Before the transaction is completed, you’ll likely need to confirm the payment details. This might include entering a PIN or a one-time password (OTP) sent to your phone to authorize the transaction.

  6. Once confirmed, your payment will be processed. You should receive a confirmation message from Fidelity Bank indicating that your bill payment was successful.

Read:How to check fidelity bank account balance

How to open Bank account using the Fidelity Bank USSD

To open a bank account with Fidelity Bank using the USSD code, you can follow these simple steps. Please note that the exact process might vary slightly depending on your location and the current banking policies. Here’s a general guide:

  1. Start by dialing the Fidelity Bank USSD code. This code is typically *770# for Fidelity Bank in Nigeria. Ensure you’re using a mobile phone number that you want to register and associate with your Fidelity Bank account.

  2.  After dialing the USSD code, a menu will appear on your screen. Look for an option related to opening a new account. This could be directly stated as “Open an Account”

  3. You will be prompted to enter your personal information such as your full name, date of birth, BVN and other required details. It’s important to have this information handy before you start the process.

  4. As part of the account opening process, you might be asked to create a 4-digit PIN. This PIN will be used for future transactions and inquiries via the USSD service, so make sure it’s something you can remember but is not easy for others to guess.

  5. After providing all the necessary information and setting up your PIN, you should receive a message confirming that your account has been successfully created. This message may include your new account number and other relevant details.

  6. Depending on the regulatory requirements, you might need to visit a Fidelity Bank branch to complete your account opening process by providing identification documents, such as a government-issued ID, utility bill for address verification, and any other documents the bank may require.

How To Reset Fidelity Bank, USSD Pin

To reset your Fidelity Bank USSD PIN, follow these steps. Please note that for security reasons, it’s important to ensure you’re in a secure location and not sharing your PIN or sensitive account details with anyone.

  • Dial *770*00#: Using your phone (linked to your Fidelity Bank account)

  •  You will be guided through the PIN reset process.

  • You’ll likely be asked to enter the last four digits of your Fidelity Bank ATM card, your date of birth, or other information tied to your account for verification.

  • You will then be prompted to create a new 4-digit PIN. Choose a PIN that is easy for you to remember but difficult for others to guess.

  •  Re-enter the new PIN to confirm.

  • You will receive a message confirming that your PIN has been reset successfully.

How to buy airtime from fidelity bank

Here are a few different ways to buy airtime directly from your Fidelity Bank account:

*1. Using the USSD Code (770#):

This method is the quickest and easiest, especially if you don’t have internet access.

  • For self-recharge: Dial *770*Amount# (e.g., *770*500#)
  • To recharge another number: Dial *770*Phone*NumberAmount# (e.g., *770*08012345678*500#)

2. Fidelity Mobile App:

This option is handy if you prefer using your smartphone for transactions.

  • Open the Fidelity Bank mobile app and log in with your credentials.  
  • Look for the “Airtime” or “Buy Airtime” section, usually on the home screen or under “Payments” or “Services.”
  • Choose the network provider (MTN, Airtel, Glo, 9mobile), enter the phone number you want to recharge, and select the desired airtime amount.
  • Review the details and confirm the purchase using your transaction PIN or other authentication method.

3. Fidelity Online Banking:

Useful if you prefer using a computer.

  • Access Fidelity Bank’s online banking platform using your login credentials.
  • Look for the “Airtime Purchase” or “Buy Airtime” option.
  • Choose the network provider, enter the phone number, and select the airtime amount.
  • Review the details and authorize the transaction using your transaction password or hardware token.

*4. 904# (MTN On Demand)

  • *Dial* 904# from your registered MTN number.
  • Select Fidelity Bank from the list of banks.
  • Choose ‘Buy Airtime’
  • Follow the prompts to complete your transaction

*Other Services Available through 770#:

  • Check Account Balance: Dial *770*0#
  • Buy Airtime (Self): Dial *770*Amount#
  • Buy Airtime (Others): Dial *77*0Phone Number*Amount#
  • Pay Bills: Dial *770*Merchant Code*Amount# (You’ll need the merchant code for the specific biller).
  • Manage Debit Card: Dial *770*911# to block your debit card in case of loss or theft.

Frequently Asked Questions (FAQs)

1. What are the different ways to transfer money with Fidelity Bank?

Fidelity Bank offers multiple options for money transfers:

  • Fidelity Mobile App
  • Fidelity Online Banking
  • USSD code (*770#)
  • ATM transfers
  • In-branch transfers
  • Fidelity Send (powered by Transfast)
  • International money transfers (via SWIFT and partners like WorldRemit)

2. Can I transfer money to other banks in Nigeria from Fidelity Bank?

Yes, you can transfer money to other banks in Nigeria using NIP (Nigeria Inter-Bank Settlement System) transfers. This can be done via the Fidelity Mobile App, Online Banking, or *770# USSD code.

3. Can I send money internationally with Fidelity Bank?

Yes, Fidelity Bank offers international money transfers. You can:

  • Use Fidelity Online Banking or visit a branch for SWIFT transfers.
  • Utilize “Fidelity Send” for instant transfers to select countries.
  • Receive money from abroad via WorldRemit, Sendwave (Thunes), or Ria.

4. How long does it take for a transfer to reflect in the recipient’s account?

  • Fidelity to Fidelity transfers are usually instant.
  • NIP transfers to other Nigerian banks typically take a few minutes to a few hours.
  • Fidelity Send transfers are instant.
  • International transfers (SWIFT) may take a few business days.

5. Are there any fees or charges for Fidelity Bank money transfers?

Yes, fees vary depending on the transfer type, amount, and destination.

  • Transfers within Fidelity Bank accounts are usually free.
  • NIP transfers and international transfers typically incur fees.
  • Check the Fidelity Bank website or contact customer care for specific fee information.

6. Can I schedule future or recurring transfers with Fidelity Bank?

Yes, you can schedule future-dated or recurring transfers through the Fidelity Mobile app and Online Banking.

7. How can I track the status of my transfer?

You can track your transfer through the transaction history on the Fidelity Mobile App or Online Banking. You might also receive SMS or email notifications.

8. What should I do if my transfer is delayed or unsuccessful?

Contact Fidelity Bank customer care immediately, providing transaction details for assistance.

9. Can I cancel a transfer after it has been initiated?

It depends on the transfer type and its status. Some transfers may not be cancellable once initiated. Contact Fidelity Bank customer care for help.

10. Is it safe to transfer money using Fidelity Bank’s digital platforms?

Yes, Fidelity Bank employs strong security measures. However, it’s essential to practice good security habits, such as using strong passwords and avoiding public Wi-Fi.

11. What is the difference between NIP transfers and Fidelity Send?

  • NIP transfers are for sending money to other banks within Nigeria.
  • Fidelity Send is for instant international transfers to select countries, offering multiple recipient options (Dollar Card, mobile wallet, cash pickup).

12. Can I receive money from abroad into my Fidelity Bank account?

Yes, you can receive money from abroad using services like WorldRemit, Sendwave (Thunes), and Ria, which partner with Fidelity Bank.

Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.
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About admin

Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.
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