First City Monument Bank (FCMB) USSD (Unstructured Supplementary Service Data) service offers customers a convenient and efficient way to access banking services using their mobile phones.
The service allows you to perform various banking transactions using a simple, text-based menu system on your mobile phone. No need for fancy apps or internet connections – just dial a few codes and you’re good to go.
This article provides a comprehensive guide on how to register for first city monument Bank’s USSD service, outlining the benefits, step-by-step instructions, requirements, security features, Whether you are new to mobile banking or looking to enhance your banking experience, understanding how to register for FCMB USSD will empower you to manage your finances conveniently and securely.
Also read: How to register and activate First bank USSD
What is the FCMB ussd code for registration and activation?
The FCMB USSD code for registration and activation is *329#. This code allows customers to conveniently register and activate their mobile banking services with First City Monument Bank. By dialing *329# on their mobile phones, customers can easily access a wide range of banking services such as checking account balances, transferring funds, paying bills, and even applying for loans.
This USSD code provides customers with a quick and efficient way to manage their finances without the need to visit a physical bank branch.
To register and activate the FCMB USSD code, customers will need to follow a simple process that includes providing their personal information and setting up a secure PIN. Once registered, customers can start using the USSD code immediately to perform various banking transactions at their convenience. The FCMB USSD code is designed to be user-friendly and accessible to all customers, making it a convenient option for those who prefer to do their banking on the go.
Features
- Account Management
- Check your account balance
- View mini statement (last 5 transactions)
- Generate account number
- Fund Transfers
- Transfer funds to other FCMB accounts
- Transfer funds to other banks in Nigeria (NIP transfers)
- Bill Payments
- Pay utility bills (electricity, water, etc.)
- Pay cable TV subscriptions (DSTV, GOTV)
- Pay for other services like betting and airline tickets
- Airtime Purchase
- Recharge your own mobile phone or buy airtime for others
- Buy data bundles for internet access
- Card Services
- Block your debit card in case of loss or theft
- Reset your ATM PIN
- Additional Services
- Open an FCMB Easy Account
- Access Quick loans
- Check BVN details
Benefits
- Perform transactions anytime, anywhere, without needing internet access
- Works on any mobile phone, even basic feature phones
- Quick and efficient transaction processing
- Transactions are secured with your unique PIN
- Most services can be accessed without an ATM card
- Access your bank account at any time of the day or night
- Useful for those in areas with limited internet connectivity
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What are the requirements for registering and activating FCMB ussd?
To register and activate FCMB USSD banking (*329#), you need the following:
- You must have an existing account with First City Monument Bank (FCMB).
- The phone number linked to your FCMB account is required for registration and transactions.
- You will need your FCMB debit card details, such as the card number, PIN, and expiry date.
What transactions can I perform using FCMB USSD?
FCMB USSD (*329#) allows you to perform a wide range of banking transactions directly from your mobile phone without needing internet access. Here are some of the key transactions you can perform:
Account Management:
- Check your account balance
- View mini-statement (last 5 transactions)
- Generate account statement
- Request for new cheque book
- Stop cheque payment
- Block your ATM card
- Update your BVN details
- Change your USSD PIN
- Change your transaction code
- Transfer funds between your own FCMB accounts
- Transfer funds to other FCMB accounts
- Transfer funds to other banks in Nigeria
- Pay bills (utilities, cable TV, internet, etc.)
- Buy airtime for yourself or others
- Make cardless withdrawals from FCMB ATMs
- Pay for QR code-based transactions
- Open an FCMB account
- Apply for a loan
- Manage your FX transactions
- Check your loan balance and repayment schedule
- Buy insurance
- Access customer support
- Generate a token code for online transactions
- Get account and BVN information
- Manage your card PIN
How to Register and Activate for First City Monument Bank USSD
To register and activate First City Monument Bank (FCMB) USSD banking (*329#), follow these simple steps:
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*Dial *329#: Using your mobile phone linked to your FCMB account
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The USSD menu will appear on your screen. Select the option to register for the service.
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Enter your 10-digit FCMB account number.
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Choose a 4-digit PIN that you will use to authorize transactions.
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Re-enter the 4-digit PIN to confirm.
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You’ll be asked to enter the last 6 digits of your ATM card number and the card’s expiry date for verification.
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Once you complete these steps, your FCMB USSD banking service will be activated. You’ll receive a confirmation message.
Read: How to register for Access bank internet banking and mobile App
How to buy airtime from First City Monument Bank (FCMB)
There are two main ways to buy airtime using FCMB USSD:
1. To recharge your own line:
- Dial
*329*Amount#
(e.g., *329*500#) - The amount you enter will be deducted from your FCMB account, and airtime will be credited to your phone number automatically.
2. To recharge another line:
- Dial
*329*Amount*Mobile Number#
(e.g., *329*500*08012345678#) - The amount will be deducted from your account, and airtime will be sent to the mobile number you provided.
Important Notes:
- Ensure you have sufficient balance in your FCMB account to cover the airtime purchase.
- The mobile number must be a valid Nigerian number.
How to transfer money from First City Monument Bank (FCMB)
To transfer money from your First City Monument Bank (FCMB) account using USSD, follow these steps:
-
Dial *329# on your mobile phone linked to your FCMB account.
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Select “Transfer Funds”: Choose the option to transfer funds from the menu displayed.
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Enter Recipient’s Account Number: Enter the 10-digit account number of the person you want to send money to (this can be another FCMB account or an account with a different bank).
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Enter Amount you want to transfer.
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Confirm Transaction: Review the transaction details and confirm the transfer by entering your 4-digit USSD PIN.
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Transaction Complete: You will receive a confirmation message indicating that the transfer was successful.
Important Notes:
- Transaction Code: For transfers above ₦500,000 per day, you’ll need a transaction code. If you haven’t created one, dial 3290# and follow the prompts to create it.
Read: How to block Fidelity bank ATM Card and account
How to check First City Monument Bank (FCMB) account balance
To check your FCMB account balance using USSD, simply:
- Dial *329*00# on your mobile phone that is linked to your FCMB account.
- Your account balance will be displayed on the screen.
It’s that easy and convenient!
Additional Notes:
- Ensure you have an active FCMB account and your mobile number is registered with the bank.
- Standard USSD charges may apply depending on your network provider.
- For security reasons, do not share your USSD PIN with anyone.
- If you encounter any issues, contact FCMB customer care for assistance.
How to reset PIN or change First City Monument Bank (FCMB)
To reset or change your First City Monument Bank (FCMB) PIN using USSD, follow these steps:
- Dial *329*0#: Use your mobile phone linked to your FCMB account
- Select “PIN Reset”: Choose the option to reset your PIN from the menu.
- Enter Old PIN: If you remember your old PIN, enter it. If you’ve forgotten it, you might be prompted to enter other details like your card number or BVN for verification.
- Create New PIN: Enter a new 4-digit PIN.
- Confirm New PIN: Re-enter the new PIN to confirm.
Once you’ve completed these steps, you should receive a confirmation message indicating that your PIN has been successfully changed.
Important Notes:
- Choose a Strong PIN: Make sure your new PIN is not easily guessable and avoid using easily identifiable numbers like your birthdate or consecutive numbers.
How to block First City Monument Bank (FCMB) ATM card
There are several ways to block your FCMB ATM card:
1. Using the USSD Code (*329*911#):
This is the fastest and most accessible method, as you can do it directly from your phone even without internet access.
- Dial *329*911# from any phone (it doesn’t need to be your registered number).
- Select the option to block your card.
- Follow the prompts, which may include providing your account number or other identifying information.
- Confirm the block. You’ll receive a notification once your card is successfully blocked.
2. Using the FCMB Mobile App:
If you have the FCMB Mobile app installed on your phone:
- Log in to the app using your credentials.
- Navigate to the “Cards” or “Card Management” section.
- Select the card you want to block.
- Look for the “Block Card” or “Report Lost/Stolen” option and follow the instructions.
3. Calling Customer Service:
- Call the FCMB Contact Center: Dial 0700 329 0000 or +234 1 279 8800.
- Request to block your card.
- Provide necessary verification details such as your account number and card details.
4. Visiting a Branch:
If you prefer in-person assistance, you can visit any FCMB branch.
- Inform a customer service representative that you need to block your card.
- Provide the required identification and account details.
- The representative will block your card and guide you on getting a replacement.
How to pay bills from First City Monument Bank (FCMB)
FCMB offers a convenient way to pay your bills using the USSD code *329#. Here’s how you can do it:
1. Access the Bills Payment Menu:
- Dial *329# on your mobile phone linked to your FCMB account.
- Select the “Pay Bills” option from the menu.
2. Choose Biller:
- Select the category of the bill you want to pay (e.g., electricity, cable TV, internet, etc.).
- Choose the specific biller from the list provided.
3. Enter Details:
- Enter the required details, such as your customer ID, meter number, or account number, depending on the bill type.
4. Enter Amount:
- Input the amount you want to pay.
5. Confirm Payment:
- Review the payment details and confirm the transaction by entering your 4-digit USSD PIN.
6. Payment Confirmation:
- You will receive a confirmation message indicating that your bill payment was successful.
How to get First City Monument Bank (FCMB) statement of account
You have multiple options to obtain your First City Monument Bank (FCMB) statement of account:
1. FCMB USSD Code:
- Dial
*329#
on your registered mobile phone. - Select “Statement” from the menu.
- Choose either “Mini Statement” (last 5 transactions) or “Full Statement” (up to 6 months).
- For a full statement, select the duration you want.
- Your statement will be sent to your registered email address instantly.
2. FCMB Online Banking:
- Log in to your FCMB online banking account.
- Go to the “Accounts” or “Statements” section.
- Select the account and date range for the statement.
- Download or print the statement as needed.
3. FCMB Mobile App:
- Open the FCMB mobile app and log in.
- Navigate to the “Accounts” or “Statements” section.
- Select the account and date range.
- Download or view the statement.
4. FCMB Branch:
- Visit your nearest FCMB branch and request a statement of account.
- You might need to provide identification and account details for verification.
5. FCMB Customer Care:
- Call the FCMB customer care hotline: 07003290000
- Request a statement of account to be sent to your registered email address.
How to buy data from First City Monument Bank (FCMB)
There are two primary ways to buy data from FCMB using USSD (*329#):
1. Buying Data for Your Line:
- Dial
*329*1*Mobile Number#
(replace ‘Mobile Number’ with the phone number you want to buy data for). - Follow the prompts to select your preferred data plan.
- Confirm the purchase with your 4-digit PIN.
- The data will be credited to your specified mobile number, and the cost will be deducted from your FCMB account.
2. Buying Data for Another Line:
- Dial
*329*1*Mobile Number#
(replace ‘Mobile Number’ with the recipient’s phone number). - Follow the prompts to select the data plan you want to purchase for them.
- Confirm the purchase with your PIN.
- The data will be credited to the recipient’s phone number, and the cost will be deducted from your FCMB account.
Frequently asked questions
1. What is the FCMB USSD code?
The FCMB USSD code is *329#.
2. What can I do with the FCMB USSD code?
You can perform a variety of banking transactions with the FCMB USSD code, including:
- Check account balance
- View mini statement
- Transfer funds to other FCMB accounts or other banks
- Pay bills (utilities, cable TV, etc.)
- Buy airtime and data
- Block your debit card
- Reset your ATM PIN
- Open an FCMB Easy Account
- Access Quick loans
- Check BVN details
3. Do I need internet access to use the FCMB USSD code?
No, you do not need internet access to use the FCMB USSD code. It works on any mobile phone with network coverage.
4. How do I register for FCMB USSD banking?
- Dial *329# from your FCMB-registered mobile number.
- Follow the prompts to register using your account number and create a 4-digit PIN.
5. Are there any charges for using the FCMB USSD code?
- The first three (3) transactions in a month are free.
- Subsequent transactions attract a charge of ₦21.40 per transaction.
- Airtime and data purchases are exempted from these charges.
6. Can I use the FCMB USSD code on any phone?
Yes, you can use the FCMB USSD code on any type of phone, including feature phones and smartphones.
7. Is it safe to use the FCMB USSD code?
Yes, FCMB employs security measures to protect your transactions. However, it’s important to keep your PIN confidential and avoid sharing it with anyone.
8. What should I do if I forget my FCMB USSD PIN?
You can reset your PIN by dialing 3290# and following the prompts.
9. Can I use the FCMB USSD code to block my ATM card?
Yes, you can block your FCMB debit card using the USSD code by dialing 329911# and following the prompts.
10. What is the maximum amount I can transfer using the FCMB USSD code?
The maximum amount you can transfer per transaction using the FCMB USSD code is ₦20,000. The daily limit is ₦100,000.
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