Last Updated on June 21, 2025 by admin
In today’s fast-paced world, the security of your finance is paramount. As technology advances, so do the methods used by individuals with malicious intent to compromise personal banking information. If you’re a customer of Stanbic IBTC Bank and find yourself in a situation where your ATM card or account security is threatened, knowing how to block them is crucial to protecting your funds and personal information.
Blocking an ATM card or bank account is a preemptive measure that can prevent unauthorized access and potential financial loss. This process ensures that even if your card or account details fall into the wrong hands, transactions cannot be carried out without your knowledge or consent.
Several scenarios may warrant blocking your card or account, such as losing your ATM card, suspecting fraud, or noticing unusual account activity.
Stanbic IBTC Bank understands these risks and provides various channels to facilitate quick and efficient blocking of these services. As a customer, it is essential to familiarize yourself with these procedures even before the need arises. Having this knowledge at your fingertips can save you time and mitigate anxiety during stressful situations.
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If you need to block your Stanbic IBTC Bank account—whether due to a lost phone, suspected fraud, or unauthorized access—here are your best options:
1. Block via USSD
- Dial
*909*1*911#from your registered phone number. - Follow the prompts to block your account instantly.
This is the fastest method and works 24/7—even without internet access.
2. Call Customer Care
- Dial +234 700 909 9099 or +234 1 422 2222
- Request to block your account after verifying your identity.
3. Email Support
- Send a message to CustomerCareNigeria@stanbicibtc.com Include your full name, account number, and a brief explanation.
This method works 24/7 and is ideal if you need to act fast
Also read: How to block Polaris bank ATM Card and account
How to Block Stanbic Bank Account by SMS
- Open your messaging app.
- Type the following message:
BlockAccount [YourAccountNumber]Example:BlockAccount 1234567890 - Send the message to
30909. - You may receive a confirmation or follow-up prompt—respond as instructed.
How to Block Stanbic IBTC Bank Account Online
To block your Stanbic IBTC Bank account online, the most reliable method is through the Stanbic IBTC Mobile App. Here’s how to do it step by step:
Using the Stanbic IBTC Mobile App
- Open the app and log in with your credentials.
- Navigate to the “Card Management” or “Service Requests” section.
- Select the account or card you want to block.
- Tap “Block Account” or “Block Card” and confirm your action.
Make sure your app is updated to the latest version for smooth access and security.
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Read: How to block fcmb ATM Card and account-
Can a Blocked Account Receive Money?
In most cases, yes—a blocked or frozen bank account can still receive money, but the account holder won’t be able to access or withdraw those funds until the block is lifted
Here’s how it works:
- Incoming transfers (like salary or deposits) may still go through.
- Outgoing transactions—such as withdrawals, transfers, or payments—are typically restricted or completely disabled.
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Can a fraudster Block Your Bank Account?
A scammer typically cannot block your bank account directly, but they can trick you—or your bank—into doing it for them. Here’s how that might happen:
1. Social EngineeringScammers may impersonate you by calling your bank and providing stolen personal details (like your BVN, account number, or date of birth). If they’re convincing enough, they might request a temporary block or freeze—especially if they claim your account was compromised.
2. Phishing or Fake AlertsYou might receive a fake SMS or email saying your account has been blocked “for security reasons,” urging you to click a link or call a number. If you follow through, you could unknowingly give them access to your account or authorize a block yourself.
3. Psychological ManipulationSome scammers pretend to be bank staff and convince you to dial a USSD code or share OTPs under the guise of “securing” your account. In reality, they’re initiating a block or transferring funds.
How to Stay Safe
- Never share your PIN, OTP, or BVN with anyone—even if they claim to be from your bank.
- Always verify messages or calls by contacting your bank directly using official numbers.
- Enable transaction alerts and monitor your account regularly.
- If you suspect foul play, contact your bank immediately and request a fraud lock or temporary freeze.
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