How to block wema bank ATM Card and account- in today’s digital age, ensuring the security of our finance is – paramount. Wema Bank, like many other financial institutions, provides various security features to protect its customers’ funds. Despite these measures, there may be instances where blocking your ATM card or account becomes necessary. Understanding the reasons, procedures, and precautions associated with blocking a Wema Bank ATM card and account is crucial in safeguarding your finances.
Wema Bank has robust security measures in place to protect your funds and transactions. However, in cases of suspected fraud or lost/stolen cards, it’s crucial to act swiftly to prevent unauthorized access to your account.
In this article, we will guide you through the processes involved in blocking a Wema Bank card and account when you misplace your card or phone.
Pay Attention: How to register for Wema bank internet banking and ALAT by Wema
How to Block Wema Bank Account/ATM Card using ussd
1.Dial *945*911# is specifically for blocking the USSD service itself from any phone
2. Enter the phone number you used in registering the Account.
3. Enter the USSD 4-digit PIN.
4. Confirm the blocking of USSD service
Also read: How to register and activate Wema Bank USSD
How to Block Wema Bank Account/ATM Card using mobile App
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Log in to the Wema Mobile App
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Look for the section in the app that manages your cards
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Choose the specific ATM card you want to block from the list of your active cards.
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Block the Card
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Confirm the Block
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How to Block Wema Bank Account/ATM Card by calling Customer Support
- Call Wema Bank Customer Support on +234-803-900-3700 or +234-01-277-7700-9 from your phone.
- Listen to the automated menu options and select the one that directs you to card or account blocking (usually related to lost or stolen cards).
- You will be connected to a customer service representative. Explain that you want to block your Wema Bank account or ATM card.
- Be prepared to provide the following information for verification:
- Your full name
- Your account number or card number
- Your date of birth
- Any other relevant information they may request
- Once they have verified your identity, the customer service representative will confirm that your card or account has been blocked.
How to Block Wema Bank Account/ATM Card by visiting Branch
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Find the nearest Wema Bank branch to your location.
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Visit the Branch during their working hours.
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Speak to a Customer Service Representative that you need to block your Wema Bank account or ATM card. They will guide you to the appropriate counter or representative.
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The bank representative will provide you with the required forms to fill out. Ensure you complete these forms accurately and thoroughly.
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Submit the completed forms to the representative. They will process your request and confirm that your card or account has been blocked.
Also read: How to block Sterling Bank account and ATM card
Frequently Asked Questions
Q: What information do I need to provide to block my card or account?
A: You’ll typically need to provide your full name, account number/card number, date of birth, and a valid identification document.
Q: Why would I want to block my Wema Bank card or account?
A: You might want to block your card or account if:
- Your card is lost or stolen.
- You suspect unauthorized transactions.
- You want to temporarily prevent card usage.
- Your account has been compromised.
Q: Can I unblock my Wema Bank card or account after blocking it?
A: Yes, you can unblock your card or account by contacting Wema Bank customer service or visiting a branch.
Q: How long does it take to block a Wema Bank card or account?
A: Blocking your card or account is usually done immediately once your request is processed and verified by Wema Bank.
Read: How to block Standard Chartered Bank ATM Card and account
Q; Can I block my Wema Bank card online?
Yes, you can block your Wema Bank card online through the ALAT app. Here’s how:
- Launch the ALAT app on your smartphone or tablet.
- Go to the card management section within the app. This may be under “Card Settings,” “Card Control,” or a similar menu.
- You should see an option to “Turn Off” or “Deactivate” your card. Select this option.
- The app may ask you to confirm your decision to block the card. Follow the instructions provided.
By turning off your card in the ALAT app, you effectively block its usage for transactions.
Q; What should I do if I notice suspicious activity on my Wema Bank account?
If you notice any suspicious activity on your Wema Bank account, you should take immediate action by blocking your account to protect your finance
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