How to register for First Bank internet banking and mobile App

As technology continues to advance, the banking sector has also evolved to meet the changing needs of customers. First Bank offers convenient online banking services through its Internet Banking platform and Mobile App, allowing customers to manage their finances anytime, anywhere

As one of the leading financial institutions in Nigeria, first bank have taken a step forward in providing customers with convenient banking services through internet banking and a mobile app that offer flexibility to conduct various transactions from the comfort of your homes or while on the move.

This allows you to access your accounts, transfer funds, pay bills, and check their account statements online by eliminating the need for you to visit a physical bank branch and wait in long queues to carry out basic banking transactions.

Read: How to register for Fidelity Bank internet banking and mobile App

Table of Contents

Features

First Bank of Nigeria’s online banking platform, FirstOnline, offers a wide range of features designed to make banking convenient and accessible.

Get Real-Time updates on your account balances
Download your account Statement
Transfer Funds Instantly
Set –up Standing Instructions
Pay Bills
Confirm Cheques
Bulk Payments
Register Complaints and so much more

Benefits

First Bank Online banking, also known as FirstOnline, provides a host of benefits that make banking easier and more convenient for its users:

Access your accounts and conduct transactions anytime, anywhere, eliminating the need to visit a physical branch.
Get instant updates on your account balances and transactions, allowing you to stay on top of your finances.
Perform a wide range of transactions independently, including:
- Funds Transfers
- Bill Payments
- Airtime Purchases
- Cheque Management (confirmation, stop cheque)
- Standing Order Creation and Cancellation
- Download Account Statements in various formats
Enjoy multiple layers of security to protect your transactions, such as two-factor authentication and transaction verification.
Navigate the platform easily with its intuitive and user-friendly design.
Process multiple payments simultaneously, saving time and effort for businesses.
Lodge complaints or provide feedback directly through the platform.
Reduce or eliminate fees associated with in-branch transactions.
Gain better control over your finances with easy access to account information and transaction history.
Avoid long queues and waiting times at the bank branch.

Read: How to register for Access bank internet banking and mobile App

How to register for First Bank Internet banking

First Bank offers two different registration processes for its online banking platform, FirstOnline, depending on whether you are a retail or corporate customer

.Self-Registration (For Retail Customers Only):

Go to the First Bank Internet Banking Login page:

- Click on “New Customer? Self-Registration.”
- Enter card number
- Input your user id
- Enter verification code
- Enter the verification code again
- Click continue to complete the registration process.

Read: How to register and activate First bank USSD

2. In-Branch Registration (For Corporate Customers and Retail Customers who prefer in-person a

Go to your nearest First Bank branch

Inform a customer service representative that you want to register for FirstOnline (retail) or FirstOnline Corporate (corporate).

You will need to provide necessary documents (e.g., identification, account details). For corporate customers, additional documentation like company registration details and board resolution may be required.

The bank staff will guide you through the registration process and provide you with your login credentials.

After Registration:

Once registered, you will receive your login credentials (User ID and Password) via email or SMS. You can then log in to FirstOnline and start using the internet banking services.

Also read: How to register for Zenith Bank Internet Banking and mobile app

First bank mobile app

First Bank’s mobile app, called FirstMobile, is a convenient and secure way to manage your finances on the go. It’s available for both Android and iOS devices and offers a wide range of features, including:

Key Features of FirstMobile:
- View your account balances, transaction history, and statements for all your FirstBank accounts.
- Transfer money to other FirstBank accounts or to accounts in other banks within Nigeria.
- Pay utility bills (electricity, water, etc.), cable TV subscriptions, and other bills.
- Buy airtime for yourself or others directly from the app.
- Manage your debit cards, set spending limits, block or unblock them temporarily.

You may like to Read: How to register for Gtbank internet banking

How to register for FirstMobile

To register for FirstMobile, First Bank’s mobile banking app, you have two options depending on whether you’re an existing or new First Bank customer:

1. Download & Install: Download the FirstMobile app from Google Play Store (Android) or App Store (iOS).
2. Open the app and click on “Register.”
3. Provide your card number, PIN, and expiry date.
4. Choose a unique User ID and a strong Password.
5. Enter the OTP sent to your registered mobile number.
6. Choose security questions and provide answers for account recovery.
7. You’ll receive a confirmation message once registered.

2. Branch Registration (For New Customers or Those Without Debit/Credit Card)

Go to your nearest First Bank branch.
Inform a customer service representative that you want to register for FirstMobile.
Provide your account details and valid identification.
The bank staff will guide you through the registration process and activate your FirstMobile access.

Also read: How to register for Ecobank internet banking and mobile App

How to buy airtime from first bank

1.FirstMobile App:

Open the FirstMobile app and log in.
Navigate to the “Airtime & Bills” or similar section.
Select “Buy Airtime.”
Choose the recipient (self or others), network provider, and amount.
Confirm the transaction and authenticate with your PIN or biometrics.

2. FirstOnline (Internet Banking):

Log in to your FirstOnline account on the First Bank website.
Look for the “Airtime & Bills” or “Payments” section.
Select “Buy Airtime.”
Choose the recipient, network provider, and amount.
Authorize the transaction using your token or other security method.

How to transfer money from first bank

First Bank provides multiple channels for transferring money, catering to different preferences and needs

1. FirstMobile App:

Open the FirstMobile app and log in to your account.
Navigate to the “Transfers” or “Send Money” section.
Select the type of transfer you want to make:
- Within FirstBank: Transfer to another First Bank account.
- Other Banks: Transfer to an account with another Nigerian bank.
Enter the recipient’s details (account number, bank name if applicable) and the transfer amount.
Confirm the transaction and authenticate with your PIN, fingerprint, or facial recognition.

2. FirstOnline (Internet Banking):

Log in to your FirstOnline account on the First Bank website.
Go to the “Transfers” or “Payments” section.
Choose the type of transfer you want to make.
Provide the recipient’s details and the transfer amount.
Authorize the transaction using your hardware token or mobile token.

How to check first bank account balance

First Bank offers several ways to check your account balance:

1. USSD Code:

Dial *894*00# from your registered mobile phone.
Enter your 5-digit PIN when prompted.
Your account balance will be displayed on the screen.

2. FirstMobile App:

Open the FirstMobile app and log in to your account.
Your account balance should be prominently displayed on the home screen or dashboard.
You can also navigate to the “Accounts” or “My Accounts” section to see balances for individual accounts.

3. FirstOnline (Internet Banking):

Log in to your FirstOnline account on the First Bank website.
Your account balance should be visible on the dashboard or account summary page.
You may also find an option like “My Accounts” or “Account Overview” to see balances for specific accounts.

How to pay bills from first bank

First Bank offers various ways to pay bills, providing flexibility and convenience:

1. FirstMobile App:

Open the FirstMobile app and log in to your account.
Navigate to the “Bills Payment” or similar section.
Select the biller category (e.g., Electricity, Cable TV, Internet).
Choose the specific biller from the list.
Enter the required details, such as your customer or account number with the biller.
Enter the amount you want to pay.
Confirm the details and authorize the transaction using your PIN or biometrics.

2. FirstOnline (Internet Banking):

Log in to your FirstOnline account on the First Bank website.
Go to the “Bill Payment” or “Payments” section.
Select the biller category and then the specific biller.
Enter the required details and the amount to be paid.
Authorize the transaction using your hardware token or mobile token.

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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.