Last Updated on June 8, 2024 by admin
Polaris bank has unveiled their Vulte digital bank which allow customers Transfer money instantly from your account in any bank to any other bank account in Nigeria, carry out Cardless withdrawals and payments even when you forgot your card at home or you prefer to get things done without carrying it around.
In line with its commitment to deepen financial inclusion as well make for seamless banking while improving customer experience, Polaris bank Vulte digital allow account holder’s pay bills, airtime purchase and check account balance at no cost rate aside from internet .
According Polaris bank, (new and existing) customers have the opportunity to, among other activities, open accounts, set transaction limits, verify identity documents, register biometrics, ask questions and apply for instant loans!
Also read: How to Block Gtbank and Polaris Bank account
Vulte was a milestone in the bank’s pursuit of a strong and digitally-led retail brand as banks all over the world are working hard to make their services convenient, efficient and reliable to all customers using technology tools.
Benefits of Polaris Bank VULTe to customers
Polaris Bank’s VULTe digital banking platform offers several benefits to customers:
Convenience and Accessibility:
- 24/7 Banking: Customers can access their accounts and perform various transactions anytime and anywhere using their smartphones or other internet-enabled devices.
- Branchless Banking: VULTe eliminates the need for physical bank visits, saving customers time and effort.
- Self-Service Options: Users can manage their accounts, make transfers, pay bills, and access other banking services independently.
- User-Friendly Interface: The platform is designed to be intuitive and easy to navigate, making it accessible to users of varying tech proficiency.
Financial Services and Features:
- Account Opening: New customers can open accounts quickly and easily through the VULTe app.
- Multiple Account Management: Users can manage both Naira (NGN) and US Dollar (USD) accounts through the platform.
- Fund Transfers: VULTe enables seamless intra-bank and inter-bank transfers, making it convenient to send money to other Polaris Bank customers or accounts with other banks.
- Bill Payments: Customers can pay various bills, including utilities, subscriptions, and other services directly through VULTe.
- Airtime and Data Top-up: Users can purchase airtime and data for themselves or others conveniently through the app.
- Payday Loans: Eligible customers can access quick payday loans through the platform.
- The services include: account opening and Wallet (NGN and USD),
- Funds transfer
- lifestyle and events (Discover)
- Automated Teller Machine (ATM)
- Branch/Agent locator
- Cardless withdrawals and payments
Others are;
.Viewing of transactions history, generation of bank statements
Profile settings like hide/show balance, hide/show accounts
Forgot user ID/password, reset PIN etcetera
Banking services such as limit increase
14.Request card/cheque book
15.Block account/card, etc.
How do I sign up on Polaris bank Vulte?
To sign up on Vulte, simply follow the steps below:
• Download “Vulte” app from Play/App Store for free
• Launch the app and Follow the prompts to complete your registration
• Click on register for account
• Input your account number and your email address
• Enter your Phone number that is attach to your account
• Click next for facial capture identification
• Create your username and password: the password must contain number, numeric and capital letter
• You will receive verification code via your phone number
• Create your 4 digit authorization PIN code
How much is my daily transaction limit on Polaris bank VulTe?
Your transaction limit depends on your account/wallet tier. These limits are defined by CBN and may change from time to time.
Tier 1
• Daily transaction limit is N30,000.00
• Maximum single deposit of N50,000.00
• Maximum cumulative account balance of N300,000.00
Tier 2
• Daily transaction limit is N100,000.00
• Maximum single deposit limit of N100,000.00
• Maximum cumulative account balance of N500,000.00
Tier 3
• Default daily transaction limit is N500,000.00. However, to increase it to N5,000,000.00 by CBN regulation, you will be required execute one-time indemnity on Vulte and enter your PIN and token when your daily (cumulative) transaction is above N500,000.
• Unlimited Maximum single deposit limit
• Unlimited Maximum cumulative account balance
Read: How To Block Nigeria Banks Account Or ATM Card in case of Fraud,theft
How can I increase my transaction limit from lower tiers to higher tiers?
To increase your transaction limit:
• Tap ‘Upgrade your account’ beside your profile picture.
• Tap to select your desired limit.
• Upload your Proof of Address, Other Means of Identification and Signature.
NOTE: You will be able to transact with your new limit after verification and approval of your uploaded documents which takes 24 hours.
Can I open a Vulte account if I live outside Nigeria?
VULTE is a full digital bank that can be accessed from any part of the world.
To open a Vulte account, simply download the Vulte app from Google Play or iOS App store and complete the account opening process on your smart phone or smart device without visiting any bank branch.
Read:Polaris Bank ussd transfer code to Buy Airtime,Transfer Money and Check Account Balance
What if I forget or want to change my Polaris bank Vulte PIN?
How to reset Polaris bank Vulte PIN,
To reset or change polaris bank VULTe” Mobile App PIN kindly follow the instruction below.
Tap the Menu bar at the top left corner of the Home page
Tap settings Select reset transaction PIN and follow the prompts to reset your PIN
How to change bank Vulte PIN;
Through the VULTe Mobile App:
- Log in to the VULTe app.
- Tap the Menu bar at the top left corner of the Home page.
- Tap Settings.
- Select Change Transaction PIN.
- Follow the prompts to change your PIN. You’ll need to enter your old PIN and then input and confirm your new PIN.
What to do when you forget my Password?
Should case you forgot your password to your polaris bank vulte account, kindly follow the steps below
- On the login page, click on “Forgot Password?”
- Follow the prompts to reset your password. You will typically need to enter your registered phone number or email address, and then you’ll receive an OTP (One-Time Password) to verify your identity.
- After verifying your identity, you can create a new password.
What happens if my phone/SIM gets lost, stolen or damaged?
Your money is safe. Vulte is protected by your password and PIN which are confidential AND SHOULD NOT be disclosed or shared with anyone.
Please always report lost, stolen phone/SIM immediately to our YES Center on: 0700-7652747, 08069880000 and 01-4482100 or send an email to yescenter@polarisbanklimited.com.
You may choose to block your account(s) by dialing *833*13*registered mobile line# from any mobile line. Note: You must have registered on USSD before you can use this option. Not registered yet? Dial *833*0# to register now
How to contact polaris bank vulte mobile app support?
On the home page, tap the Menu bar at the top left corner
• Select the “Contact Us” option
• Select the Complaint or Enquiry option and follow the prompts to send your message.
• Alternatively, tap the Social media icon, email yescentre@polarisbanklimited.com or call 07007652747, 08069880000, 014482100, 01270585
How to log in to polaris bank Vulte using Fingerprint?
Your device support fingerprint, you can log in using fingerprint/facial recognition by setting up Biometric Login under Settings.
To enable this feature;
• Tap the Menu bar at the top left corner of the Home page.
• Tap Settings
• Upload your Proof of Address, Other Means of Identification and Signature.
• Select Biometrics Setup and follow the prompts to set up Biometric Login.
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