Truist Online Banking And Mobile App, deposit check and customer care

By / October 3, 2025

Last Updated on October 3, 2025 by admin

Truist Bank offers a comprehensive online banking experience designed to cater to the modern user’s needs.

With an emphasis on convenience and security, Truist’s online banking platform allows customers to manage their finances with ease from anywhere at any time.

Through a user-friendly interface, customers can access a wide range of financial services, ensuring a seamless banking experience.

Whether it’s checking account balances, transferring funds, or paying bills, the platform is designed to simplify financial management while offering robust security features to protect account holders information.

Truist Bank’s online services are tailored to meet diverse financial needs, helping users effectively control their personal or business finances.

The platform provides real-time access to account details, transaction history, and personalized financial insights, empowering customers to make informed decisions.

Furthermore, the integration with Truist’s mobile app extends these capabilities, allowing users to perform banking tasks on the go.

The bank also focuses on customer support, providing assistance through various channels to address inquiries or technical issues, enhancing the overall user experience. By embracing technological advancements.

Truist Bank’s online banking stands as a reliable solution for customers looking for secure, efficient, and convenient financial management

Read:How to register for PNC bank online banking and Mobile app and transfer money

Truist’s online banking platform offers secure, user-friendly tools for managing your finances anytime, anywhere. Key features include bill pay, mobile banking, account alerts, and robust security measures.

Here’s a detailed breakdown of the platform’s standout capabilities:

Core Banking Features

  • Account Management: View balances, transaction history, and download statements across checking, savings, and credit accounts
  • Funds Transfer: Move money between Truist accounts or to external accounts with ease
  • Bill Pay & eBills: Pay bills online, set up recurring payments, and receive electronic versions of paper bills.

Mobile & Digital Convenience

  • Mobile App Access: Use the Truist Mobile Banking app to deposit checks, find ATMs, and manage accounts on-the-go
  • Zelle Integration: Send and receive money quickly using just a mobile number or email—no need to share account details
  • Card Controls: Lock/unlock cards, set spending limits, and manage usage while traveling
  • Mobile check deposit (i.e. deposit checks using your phone camera) so you don’t need to visit a branch.

Business Banking Features

  • For business clients: see multiple accounts, monitor cash flow, make/receive payments electronically.

  • Supports remote deposits, receivables tools (e.g. remote deposit capture), and electronic bill

  • Budgeting & Savings Calculators: Helps you plan for future expenses and track financial goals
  • Retirement Planning Tools: Offers insights and projections to prepare for long-term financial health

Benefits Of Using Truist’S Digital Services

 

Using Truist’s digital services offers major benefits like 24/7 account access, enhanced security, and time-saving tools—all designed to simplify your financial life.

1.Anytime, Anywhere Access: Manage your accounts, pay bills, and transfer funds from your phone or computer—no need to visit a branch

2 Mobile Check Deposit: Deposit checks using your smartphone camera, saving you a trip to the bank

3. Card Controls: Lock/unlock cards, set spending limits, and manage usage while traveling

4. Paperless Statements: Reduce clutter and avoid mail theft by switching to eStatements

5. Quick Transactions: Send money via Zelle, pay bills, and transfer funds in seconds

6. Budgeting & Planning: Use built-in tools to track spending, set savings goals, and plan for retirement

7. Custom Alerts: Get notified about low balances, large transactions, or changes to your account settings

Read: How to register for Citibank online banking and Mobile app and transfer money

How to register for Truist Bank Online Banking

To register for Truist Bank Online Banking, visit their enrollment page, provide your account details, verify your identity, and create your login credentials.

Here’s a step-by-step guide to help you get started:

Step-by-Step Registration Process

  1. Visit the Truist Online Enrollment Page
  2. Select Your Account Type Choose whether you’re registering a personal or business account.
  3. Enter Required Information Provide your:
    • Truist account number
    • Social Security Number (SSN) or Tax ID
    • Email address
    • Date of birth
  4. Verify Your Identity Truist will send a verification code via email or text to confirm your identity.
  5. Create Your Login Credentials Set up a secure username and password for future access.
  6. Agree to Terms & Conditions Review and accept Truist’s online banking agreement.
  7. Complete Setup Once registered, you can log in via the Truist website or mobile app.

After Registration

  • Download the Truist Mobile App from your app store to manage your account on-the-go.
  • Set Up Alerts, enable Zelle®, and activate bill pay features to maximize your digital banking experience

Truist Mobile App

The Truist Mobile App is a powerful tool that puts your banking needs right in your pocket. Whether you’re checking balances, paying bills, or sending money, it’s designed for speed, security, and simplicity.

Features of the Truist Mobile App

  • Account Access: View balances, recent transactions, and account details instantly.
  • Mobile Check Deposit: Snap a photo of your check and deposit it without visiting a branch.
  • Zelle® Integration: Send and receive money quickly using just an email or phone number.
  • Bill Pay: Schedule one-time or recurring payments to businesses and individuals.
  • Card Controls: Lock/unlock your debit card, set spending limits, and manage travel settings.
  • Alerts & Notifications: Get real-time updates on account activity, low balances, and more.
  • Fingerprint/Face ID Login: Secure and fast access using biometric authentication.

Read: PNC wire transfer: type of wire transfer & limits routing number and charges

How to register for Truist Mobile App

To register for the Truist Mobile App, you’ll need to download the app, enroll in online banking (if you haven’t already), and set up your login credentials. Here’s a simple walkthrough:

Step-by-Step Guide to Registering for Truist Mobile App

1. Download the App from app store or google playstore
  • Search for “Truist Mobile” and install the app.

2. Open the App & Tap “Sign Up” or “Enroll Now” if you’re new to Truist Online Banking.

3. Enter Your Personal Information

  • Provide:
    • Your Truist account number
    • Social Security Number (SSN) or Tax ID
    • Date of birth
    • Email address

4. Verify Your Identity

  • Truist will send a verification code via text or email.
  • Enter the code to confirm your identity.

5. Create Your Login Credentials

  • Choose a secure username and password.
  • Set up security questions or enable biometric login (Face ID or fingerprint) for added protection.

6. Customize Your Settings

  • Set up alerts, link external accounts, and activate features like Zelle® or mobile check deposit.

How to deposit check on Truist Bank

Depositing a check with Truist Bank is quick and easy, whether you prefer mobile, ATM, or in-person options. Here’s how to do it:

Deposit via Truist Mobile App

  1. Log In to the Truist Mobile App.
  2. Tap “Deposit Checks” from the dashboard.
  3. Select the Account where you want the funds deposited.
  4. Enter the Check Amount.
  5. Take Photos of the front and back of the check.
    • Make sure the back is endorsed with “For Mobile Deposit Only at Truist” and your signature.
  6. Confirm & Submit the deposit.
  7. Save the Check for at least 30 days in case verification is needed.

Deposit at a Truist ATM

  1. Insert your Truist debit card and enter your PIN.
  2. Select “Deposit” and choose “Check”.
  3. Insert the check into the ATM when prompted.
  4. Confirm the amount and complete the transaction.
  5. Keep the receipt for your records.

Deposit at a Branch

  • Visit any Truist branch and hand your check to a teller.
  • Bring a valid photo ID and your account number if needed.

⏱️ Processing Time

  • Mobile and ATM deposits made before 8 PM ET are typically processed the same business day.
  • Funds may be available the next day, depending on your account and deposit history.

How to transfer money from Truist Bank

You can transfer money from Truist Bank using several secure and convenient methods—whether you’re moving funds between your own accounts, sending money to someone else, or paying bills. Here’s how:

Transfer Between Truist Accounts

  1. Log In to your Truist Online Banking or Mobile App.
  2. Select “Transfer & Pay” from the dashboard.
  3. Choose “Transfer Money”.
  4. Select the “From” and “To” accounts.
  5. Enter the amount and date.
  6. Tap “Submit” to complete the transfer.

Send Money to Others (External Transfers) 

Option 1: Zelle®

  • Available in the Truist Mobile App and Online Banking.
  • Send money using the recipient’s email address or mobile number.
  • Funds typically arrive within minutes.

Option 2: External Bank Transfer

 

  1. Go to “Transfer & Pay” > “External Transfers”.
  2. Add the recipient’s bank account details (routing and account number).
  3. Verify the account with micro-deposits (if required).
  4. Schedule one-time or recurring transfers.

Pay Bills

  • Use Truist Bill Pay to send money to businesses or individuals.
  • Set up recurring payments for utilities, rent, or subscriptions.

Wire Transfers (Domestic & International)

  • Visit a Truist branch or call customer service.
  • Provide recipient’s full banking details.
  • Fees may apply, and processing times vary.

How to check Truist Bank account balance

You can check your Truist Bank account balance quickly and securely using several methods—online, mobile, ATM, or by phone. Here’s how:

Using the Truist Mobile App

  1. Open the App and log in with your credentials.
  2. Your account balances will appear on the dashboard.
  3. Tap any account to view recent transactions and details.

Via Online Banking

  1. Go to truist online website and click on sign in
  2. Enter your username and password.
  3. Your account summary will show balances for checking, savings, credit cards, and more.

    At a Truist ATM

    1. Insert your Truist debit card and enter your PIN.
    2. Select “Balance Inquiry” from the menu.
    3. View or print your current balance.

    By Phone

    • Call Truist Customer Service at 844-487-8478.
    • Follow the prompts to check your balance or speak with a representative.

Truist Bank customer care

You can reach Truist Bank customer care through several convenient channels depending on your needs:

Phone Support

  • General Customer Service: 844-487-8478 (Available Monday–Friday, 8 AM–8 PM ET; Saturday, 8 AM–5 PM ET)
  • Online & Mobile Banking Support: 888-228-6654
  • Credit Card Support: 844-4TRUIST (844-487-8478)
  • International Calls: Dial +1-910-914-8250

Mailing AddressFor written correspondence:

Truist Bank P.O. Box 1014 Charlotte, NC 28201 USA
In-Person Help

  • Visit a Truist branch near you for face-to-face assistance.
  • Use the branch locator on their website to find hours and directions.
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Meet Ogbeide Frank, also known as Perere, a blogger passionate about writing on finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria.
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