How to contact Zenith Bank Customer Care

Last Updated on 2023-05-10 by Admin

Are you looking at how to communicate with Zenith Bank customer care on phone interactions, social media platforms and via live interactions (chat) with well-trained customer service executives.?

Zenith bank has unveiled an easily ways to interact with customer care without visiting that banking hall.The process is known as Zenith Direct which allow account holders and Non account holders which offers 24/7 Contact Centre through a menu-driven self service as well as interaction with customer service executives via phone, email and chat on the internet.

With this seamless service, you can contact zenith bank to lay complaint or ask for service support such as account enquiries, Funds transfer ,get Statement by email and many more financial service.

The service Available 24 hours, 7 days a week on all social media platforms, email and telephone.

ZenithDirect Channels

You can use zenithDirect Channels to communicate with customers care

1. Phone Channel
2.The IVR (Interactive Voice Response) – menu-driven self service
3. Phone call interaction with Customer Service Executives
4. Email Channel
5. Social Media(Twitter, Facebook, Instagram, Google+, YouTube)
6. Web Chat via our Live Chat on
7. Ziva Chat bot


1.Zenith bank Phone Channel

Telephone: 234-1-2787000, 0700ZENITHBANK

2.Zenith bank Email Channel:


3. Zenith bank Social Media handles:

Facebook: Zenith Bank Plc
Instagram: zenithbankplc
Twitter: @ZenithBank
YouTube: Zenith Bank PLC.

4. . Ziva Chat bot

The zenith ZiVA (Zenith Intelligent Virtual Assistant) has a dedicated WhatsApp number +234-7040004422 on your phone line (where you receive Zenith Bank alerts) and say “hi” to them on WhatsApp.

5.Head Office Branch Our Head office

Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.


ZenithDirect: 234 (1) 2787000,

ATM Unit: 0700-286-936484

CARD Unit: 0700-2273-936484
Fax: 234 (1) 2618212



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