zenith bank whatsapp bankinig ZiVA

How to use Zenith Bank Whatsapp Banking ZiVA

Last Updated on October 18, 2023 by admin

In other to  communicate with  Zenith bank customer care  using whats app, The bank has introduce ZiVA (Zenith Intelligent Virtual Assistant) to provide quality service and create value for teeming Account holders,  the financial institution  Artificial Intelligence (AI)  is powered  by Chatbot on Whats App,   designed to serve as personal banking assistant

The Zenith bank Intelligent Virtual Assistant is  commitment to world-class service standards has led to several product innovations. creating digital space which helps customers to embark on convenience, speedily and safety when it comes to transactions and it’s driven by the need for additional secured channels of communication with customers as we deepen retail penetration

The Best Commercial Bank in Nigeria in the World Finance Banking Awards 2021, has been leveraging its robust Information and Communication Technology (ICT) infrastructure to provide cutting-edge solutions and products through its network of branches and electronic/digital channels.

You can take Control, Stay Connected, Do It Yourself with the self-service applications, this service app will help to reduce time customer spend to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and top up airtime through the uses of Artificial Intelligence

 

Benefits & Features of ZiVA

Without much Ado, you can make use Zenith bank ZiVA in the following transaction service:

• Pay Bills
• Buy Data
• Transfer Funds
• Open an Account
• View mini and full account statement
• Send your Bank Statement to Embassies/Other Financial Institutions
• Check your Balance
• Request/Stop/Confirm cheque, block card, freeze account
• Log and track complaint
• ATM/Branch Locator
• Live Chat

zenith bank ziva whatsapp

How to transact with Zenith bank Whatsapp banking

To carry out your banking activities via Zenith bank  whatsapp banking , Customers need to enroll for Ziva by follow the steps below.

1. Enabling customers to connect seamlessly, Zenith Bank offers customer care support through WhatsApp. Save the number  +234-7040004422 on their mobile devices,. This convenient option allows you to chat with a knowledgeable customer care representative who will address your concerns or provide banking information promptly and efficiently.

2. Agree to the legal terms of use and then initiate a conversation

3.This must be done from the phone line that is linked to the Zenith bank account (where you receive alerts)

4.Then say “hi” on WhatsApp.

5. Wait until you get a feed back before you start you communication

 

Zenith bank Contact Address:

 

ZENITH DIRECT CUSTOMER CONTACT CENTER
Email: zenithdirect@zenithbank.com
Phone: 234-1-2787000, 0700ZENITHBANK

Internet Banking

For questions about your Internet banking account-
zenithdirect@zenithbank.com
234-1-2787000

Card Services

For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card)
cardservices@zenithbank.com
234-01- 2781740, 2782273
Hotline: 0700 ZENITHBANK

What is Zenith Bank customer care number?

Call Zenith Bank customer care at +234-1-2787000 or hotline 0700ZENITHBANK and choose the option “4” to speak with the bank’s customer service representative for assistance.

Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies

For Advertisement, Content marketing andsponsored post: contact : kokobest04@gmail.com
admin

Author

  • admin

    Ogbeide Frank loves writing and research about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies For Advertisement, Content marketing and sponsored post: contact : kokobest04@gmail.com

    View all posts
Scroll to Top