Ikeja Electric Mobile App : How to pay Electricity bills, Apply for Meter and Chat Customer via Smartphone

Ikeja Electric has unveiled their Mobile app which allow consumers pay their ikeja electricity bills, check bills balance and payment history quickly from your smartphone .The i-Safe will help the prevention of customers and employees against electrical hazard

The latest IE Mobile App is a demonstration that company is forward-thinking, innovative and customer-centric. The upgraded app is easy to use, as it makes transactions seamless. She further explained that part of IE’s goal was to continue to use technology in delivering quality customer experience.

The upgraded Mobile App is currently available for download on the Google play store and iOS Store for iPhone users.

Over the years, Ikeja Electric has been at the forefront of innovative ideas geared towards protecting the health and safety concerns of customers and employees alike, an achievement that has seen it won several awards for Outstanding Commitment to Health, Safety & Environment at the 9jaSafe Hall of Fame Award in 2016, Health & Safety recognition Award by the Nigerian Institution of Safety Engineers (NISE).

 

Features and functions of Ikeja Electric Mobile App

You can use Ikeja Electric Mobile App to perform the following:

1. Customer Service

2. Bills and Payments

3. Live Chat and Responses

4. Account Management
5. Request new connection
6. Make a complaint or enquiry
7. Check power supply information
8. Apply for prepaid meter in ikeja electric
10. Access Ikeja Electric information center
and so much more

The upgraded IE mobile app is a multi-functional app designed to allow customers make enquiries, check phcn bill balance, pay electricity bills, report/resolve complaints, and promptly contact customer care representatives. It also offers account management functions and live chat for prompt responses.

Download Ikeja Electric App for Android and iOS (iPhone)

To download the app, customer can simply go to Google Play Store or Apple Store. Then, customers will need to setup their account using IE Account Number, verify their phone number, set and confirm password.

Unregistered customers within IE network can also use IE Mobile App to access information and resolve complaints without visiting IE office.

Source: Ikeja Electric 

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