First Bank plc, Nigeria foremost bank, has unveiled its new improved corporate website which will serve as a financial services library that will keep customers and the public abreast of various financial services solutions and offerings, thereby helping them to improve their economic and social wellbeing.”
With a network of over 750 business locations, the bank offer personal, business, and private banking, to over 10 million customers worldwide.
The websie is designed to enhance service delivery, increase access and promote financial inclusion across the country. this will covers all FirstBank units from Account Opening to Cards (Prepaid, Debit and Credit Cards); Loans; Foreign Transfers; E-Solutions (FirstPay, FirstBillsPay, POS Terminal etc) and Payments of Taxes & Duties; Bills & Utilities; School Solutions; Collections and Trade.
The new website also includes Agent Banking, an initiative by FirstBank that brings financial services to the unbanked and underbanked segment of the society by empowering existing businesses within the communities to deliver these bank services.
The Bank’s website remains a gateway to business, supporting unique value propositions and financial services solutions. As such, First bank are committed to continuously improve the overall user experience through intriguing content quality, exciting features and ease of navigation”.
The new Bank’s website will be updated on a regular basis with exciting features that will continue to reinforce the Bank’s resolve to promote digital customer interactions and transactions across our virtual touchpoints and platforms’’.
Customers can now open a functioning bank account within 5 minutes on their mobile devices and experience top-notch convenience. The website has been upgraded with a smoother experience on funds transfer, bill payments and airtime transactions as customers can add and delete beneficiaries without having to repeatedly enter the recipients’ details over and over again.
Users can also take a photo or select from the Avatar (available icons) to personalize their dashboard and beneficiaries for Transfers, Bills Payment & Airtime Transactions by uploading a picture to associate with their beneficiary, especially the more frequent ones.