Gtbank customer care service:Phone Number,Whatsapp, Email, Social Media

Last Updated on October 17, 2023 by admin

When it comes to excellent customer care service in Nigeria banking sector, Guaranty trust bank is second to None because they are committed to provide exceptional Customer experience and satisfactions all times.

It has become pivotal for customers to have easy access to reliable customer care services. Guaranty Trust Bank (GTBank) recognizes this need and offers various channels for customers to reach their dedicated support team .

The financial institution gives its customers access to services such as asset management services, internet banking, investment, retail and corporate banking.They also offer an excellent customer care unit that is responsible for handling customers

In this blog article, we will explore the numerous ways you can contact GTBank customer care service, whether it’s through phone calls, WhatsApp, email, or social media platforms.

 

Read: GTBank USSD Code *737#: How To transfer money, Open account and activate your account

How to contact Gtbank customer care service

To help you provide the best assistant or resolving your complaint quickly and efficiently, please include the following to complaints:

1.Your Account details: Account number and name.
2.The Product/Service you are dissatisfied with.
3.Other information about the complaint. Where applicable, include copies of relevant documents.
4.Transaction details, e.g:
5.Amount
6.Date of transaction
7.Channel used for transaction
8.Transaction references number etc.

1. GTBank WhatsApp

GTBank is leveraging on whatsapp platform to bring financial services closer to customers, whilst offering them more channels to bank, make enquiries and have their service requests treated promptly.

The GtBank Nigeria Whats App Banking contact is +2347016974994. all you need to add the contact to your whats app ensure you g=have your information handy before chatting them up.

You can also contact Gtbank customer support via business  whatsapp whatsapp +234-904 000 2900   just add the number and text with gtbank Customer Support Platform

one done you get a message like this. Welcome to GTBank Customer Support Platform. How may I assist you today?

[1] 👉 Cancel a Card

[2] 👉 Restrict Account

[3] 👉 Dispense Error

[4] 👉 Complaints

[5] 👉 Product Enquiries

[6] 👉 Requests

[7] ] 👉 Account Services

To make a selection, reply with the number next to your option. Example: Reply 3 to Dispense Error

2. Email Address

If you prefer writing your queries or require more detailed assistance, GTBank customer care can be reached via email as well. Send your inquiries or concerns to their official customer care email address, [gtassistant@gtbank.com] Ensure to provide comprehensive details to expedite the resolution process. as it is important to get the email address right whenever you want to make an enquiry with GTAssistant.

Example: Check Account Balance

Dear GTBank,

Send account balance for XXXXXXXXXX

Regards,

3. Phone call { GTConnect}

GTBank has a dedicated customer care helpline that allows customers to directly connect with its customer support representatives. To contact GTBank via phone, simply dial their magic number –

Tel: +234 1 4480000
Tel: 0700 48266328
Tel: +234 802900 2900
Tel: +234 803900 3900
+234 904 000 2900GTCONNECT).

This will put you in touch with their team, ready to assist with any banking queries or concerns you may have

4. Head Office Address:

Plot 635, Akin Adesola
Victoria Island, Lagos.
Tel: +234 1 2715227 (Corporate enquiries only)

Read:How to Apply for GTbank Salary in Advance Loan

 

5. GTBank Social Media

GTBank maintain an active presence on several social media platforms: Facebook, Twitter, Instagram, and LinkedIn. Customers can simply mention or direct message GTBank on any of these platforms, and their social media team will respond promptly, providing assistance or directing you to the appropriate channels for further support.

*. Facebook: @Gtbank

*. Twitter: @Gtbank & @gtbank_help

*. Instagram: @Gtbank

*. LinkedIn: @Gtbank

 

6. Visit Branch

You can also Visit any GTBank branch to speak directly to any Customer Service Representatives or visit online portal for Complaints & Enquiries: shorturl.at/gvMPT

7. Complete feedback/complaints form via the Help Centre on our Website or Online Banking Applications (Internet Banking, GTMobile & GTWorld)

Read: GTBank transfer code *737#: How to create or reset 4 digit PIN and Transfer money

What GTBank Customer Care can help you with

*.Check Account Balance
*.Confirm Account Manager
*.Check last five Transactions
*.Generate Account Statement
*.Check Blocked Funds
*.Confirm Card Location
*.Hotlist my Card
*.View USSD Codes
*.See Agent Banking Locations
*.Check Account Status
*.Check Quick Credit eligibility
*.Check Swift/Branch Sort Code details
*.Check FX Inflow Details
*.Retail Loan Requirements
*.Dispense Error Status
*.Check Card Limits
*.Check Loan Request Status (Loan requests in the last one week)
*.Retrieve Loan Repayment Schedule
*.See Self-service Card Printing Locations

To sum up, before you contact Gtbank customer care from any methods provided above, always ensure you have your account details off hand  including your account numbers to enable you proof as owner of the account and answer questions for security purposes.

Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies

For Advertisement, Content marketing andsponsored post: contact : kokobest04@gmail.com
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Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies For Advertisement, Content marketing andsponsored post: contact : kokobest04@gmail.com
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